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100% Cpu Usage


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#1 Geoff777

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Posted 17 May 2007 - 02:51 AM

Hi all,

I hope someone can throw some light on this.
I leave my laptop on most of the working day with no problem, but over the last few days l have come back to it and the fans are working overtime, task manager tells me the cpu usage is 100% and being used by the application helpsvc.exe

This application can be found in C:\windows\pchealth\helpctr\binaries\helpsvc.exe

Does anyone know what this application is for, what it does, do l need it? Is it launched automatically, etc

I would be most grateful :thumbsup:

My OS is Windows XP Pro and l have a 2.8 GHz 512Mb Ram.

Kind regards
Geoff

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#2 Budapest

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Posted 17 May 2007 - 03:30 AM

Help and Support causes Windows XP to stop responding
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 quietman7

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Posted 17 May 2007 - 11:30 AM

HelpSVC.exe....you will only see this task running if you have Automatic Updates turned ON or if you are in the process of running a Windows Update, or you access the Windows XP Help, as this task’s main job is to install Microsoft updates to the Windows XP Help and Support Center, and most specifically, new Headlines...in most cases this task terminates once the Windows Update terminates and/or you exit the Windows XP Help. It has been known, however, not to terminate itself and instead to run away with CPU usage, up to 90%...

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