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Problem Installing Sims 2


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#1 funnytim

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Posted 17 May 2007 - 12:13 AM

hi, i'm having a problem installing Sims 2

whenever i'm trying to install...i get this error msg:
"Problem while trying to transfer file Sims08.Package from the media"
with option for retry or cancel

clicking retry doesn't help either

thxs!.

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#2 nigglesnush85

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Posted 17 May 2007 - 04:39 AM

Hello,

Is the CD scratched in any way, these messages usually mean that the system can't retrieve the information of the disc as it it is scratched.

Hope this helps
Regards,

Alan.

#3 funnytim

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Posted 18 May 2007 - 12:19 AM

omg when i ran Emsa Diskcheck:

http://www2.filehost.to/files/2007-05-18_0...disc_error1.jpg

does this mean i cant play sims 2?!

#4 nigglesnush85

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Posted 18 May 2007 - 06:20 AM

It is probably that thesystem can't access the compressed file for some reason. First thing to do is to make sure there are no scratches or blemishes on the disk, I notice that it is in drive J, does that mean that you have a spare drive you could test the disk in?
Regards,

Alan.

#5 garmanma

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Posted 18 May 2007 - 07:36 PM

Agree with try a different drive, or you can get a CD cleaning disk. It has little brushes on it that spin and clean the lens. You can usually find them anywhere you purchase CD's. It is possible to remove minor scratches by rubbing it out with a mild toothpaste in a back and forth motion, not circular
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#6 garmanma

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Posted 18 May 2007 - 07:52 PM

Little more homework reveals this is a common problem
the sims zone
Check for correct system requirements

I cut and pasted this because it's easier to read this way. It's about manually installing the files:


Manual installation

1 - Go into My Computer.
2 - Open drive C.
3 - Right-click inside the window and select New, and then Folder.
4 - Name the folder as Disk Images (it is important that the name has a space in it).
5 - Open the disk images folder.
6 - Right-click inside the window and select New, and then Folder.
7 - Name this folder Disk1.
8 - Repeat steps 6 and 7 while substituting Disk1 for Disk2 and so on until there are 4 'Disk' folders followed by a number 1 through 4. it is important to note there must not be a space between "Disk" and the number.
9 - Insert Disk 1 of The Sims 2 into your CD-Rom drive and if the autoplay starts, cancel it.
10 - Go into My Computer.
11 - Right-click on your CD-ROM drive and choose Open.
12 - When you see the contents of the disk in the Window, click on Edit at the top of the window and choose Select All.
13 - All the contents of the disk should now be highlighted, click on Edit at the top of the window again and choose Copy.
14 - Open the Disk1 folder you created under C:\Disk Images; click on Edit at the top of the window and choose Paste. This will copy the contents of the CD into the Disk1 folder.
15 - Repeat steps 9 through 14 for the remaining disks until you have copied each disk into its appropriate folder.
16 - Once all the disks have been copied, remove ALL CDs from any drives.
17 - Open the Disk1 folder under Disk Images and double-click on autorun.exe to start the installation.
18 - To save disk space, you can delete the Disk Images folders after the installation is complete.

Mark
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