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Thats a pesky problem, but it can be taken care of, Mark.
Best advice I can offer is to read HERE and follow those first steps. Then, exercise patience as the problem on your particular computer will likely need attention and feedback as the next steps are outlined. It does take a while to complete the process, so I guess... now is a good time to begin.
patiently patrolling, plenty of persisant pests n' problems ...