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Internet Explorer And Firefox Trouble


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3 replies to this topic

#1 Wendy K. Walker

Wendy K. Walker

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Posted 15 May 2007 - 08:21 PM

Hi Everyone,

I'm running Windows XP Home Edition with SP2 and all updates installed and I'm not sure what my problem actually is but it started about two weeks ago when my system had crashed after four back to back power failures within less that one minute.

I had to take my PC to the shop because it got stuck in some kind of endless loop where it just kept rebooting over and over and my so-called rescue disk didn't want to work for some reason.

The counter tech that checked out my machine when I brought it in said that I was going to have to do a system restore to get it working again so I had them do a data recovery for me so that I wouldn't be losing a lot of stuff that I can't replace.

That data recovery was supposed to have been done that day and my PC was supposed to have been ready for me to pick it up the following evening. Well I finally got my machine back five days later after having received several different excuses as to why the data recovery hadn't been completed during that period of time.

When I got my machine home, hooked everything up, turned it on and was getting ready to do the much dreaded system restore... when Windows started up by its self. For some reason the Windows CHKDSK program [I think that is what it was called] had started to run. I let it run all the way through and Windows opened on its own once that program had finished running.

Needless to say I was surprised by this happening but glad that I wasn't going to have to go ahead with the system restore.

Then I put the disk with the recovered data on it into my D:\ drive to verify what files had been recovered. That didn't work so good and all that happened was that a green light kept blinking at the front of the drive for almost two minutes before it stopped and nothing else happened.

As I seldom use my DVD drive I thought that I may have needed to do --> Start> My Computer> and click on the D drive to make it work. Well much to my surprise when I tried to do that I found that my D drive wasn't there.

OK, so that caused me to try to open my IE browser so that I could post a question about my problem here on Bleeping Computers but every time that I tried I would instantly get an error message saying that IE had encountered a problem and needed to close. I clicked OK and tried opening another IE with the same results. Next I tried opening Firefox and it wouldn't open either.

Here I need to explain that I use DMR with both IE and Firefox any time that I go online because I use an administrators account on my PC.

When I tried my IE and Firefox icons that aren't using DMR both of them opened a browser with no problem so I posted a question regarding that problem. Please see "This" thread that I started regarding this problem and as you can see I started following fozzie's advice. Please note the first error that I posted under "System" as it is about my vanishing D drive.

After I posted that I went to the "Start Here" page for HJT and started working my way down the page and much to my dismay I turned up a PORN dialer that hadn't been there on my last round of scans so now I'm wondering just what that tech might have been doing with my PC while it was in his shop.

So far I have found two things that don't want to work for me now, IE and Firefox won't run with DMR and CWShredder doesn't work when I click the Fix button. I've uninstalled and reinstalled both of those with no effect so now I'm doing the HJT thingy and hoping that if there's something evil in my system it's easy to find and exterminate.

Here's my HJT log;

Logfile of HijackThis v1.99.1
Scan saved at 2:07:23 AM, on 5/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\SiteAdvisor\6028\SAService.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\mHotkey.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\S3tray2.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Vidalia\vidalia.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\1-Click Answers\answers.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\1-CLIC~1\agtserv.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Apache\Apache2\bin\ApacheMonitor.exe
C:\Program Files\Privoxy\privoxy.exe
C:\Program Files\VCOM\PowerDesk\pddlghlp.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Tor\tor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\ID-Blaster Plus\idblasterplus.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\mspaint.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\sol.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\taskmgr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?p...amp;ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?p...ER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=localhost:8118;gopher=localhost:8118;http=localhost:8118;https=localhost:8118;socks=localhost:9050
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost, 127.0.0.1
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - (no file)
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Scandoo Toolbar - {079AC330-0A09-404c-8CA0-ABAC82F0A312} - C:\Program Files\Scansafe\Scandoo Toolbar\ScandooToolbar.dll
O3 - Toolbar: 1-Click Answers - {7754C418-F62E-44aa-B169-E719E718BCFD} - C:\PROGRA~1\1-CLIC~1\IEToolbar\AnswersToolbarU.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Vidalia] "C:\Program Files\Vidalia\vidalia.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Dialog Helper.lnk = C:\Program Files\VCOM\PowerDesk\pddlghlp.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: 1-Click Answers.lnk = C:\Program Files\1-Click Answers\answers.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Apache Monitor.lnk = C:\indigoperl\apache\bin\ApacheMonitor.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Monitor Apache Servers.lnk = C:\Apache\Apache2\bin\ApacheMonitor.exe
O4 - Global Startup: Privoxy.lnk = C:\Program Files\Privoxy\privoxy.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Answers... - file:C:\Program Files\1-Click Answers\Html\atiemenu.htm
O8 - Extra context menu item: ImTranslator - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html
O8 - Extra context menu item: Scan link by Dr.Web - http://www.drweb.com/online/drweb-online-en.html
O8 - Extra context menu item: Scandoo Search - res://C:\Program Files\Scansafe\Scandoo Toolbar\ScandooToolbar.dll/SEARCH.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O9 - Extra 'Tools' menuitem: ImTranslator - {AE436396-55E7-4ec4-AD6D-45E88A530A4C} - C:\PROGRA~1\SMARTL~1\IMTRAN~1\startup.html (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3B0EA9E6-7003-4B38-B398-9B1B6DF439C5} - http://download1.answers.com/pub/AnswersSetup.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/d...lscbase8460.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1140159234812
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CW_CWDL_DownLoad.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} -
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apache2 - Unknown owner - C:\Apache\Apache2\bin\Apache.exe" -k runservice (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ewido security suite control - Unknown owner - C:\Program Files\ewido anti-malware\ewidoctrl.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6028\SAService.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
TRUST NO ONE...! EXCEPT For The Beloved Computer Geek Helping You In The MALWARE FORUMS.

Do Unto Others Before They Have A Chance To Do Unto You.

HP Pavilion 512n [Rescued from a pile of trash on the side of the road] 128 MB SDRAM, 60 GB Hard Drive, Windows XP, Home Edition, SP3, COMODO Anti Vitus and Firewall.

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#2 OldTimer

OldTimer

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Posted 20 May 2007 - 09:37 AM

Hello Wendy K. Walker and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It is clean.

There are a few housekeeping items we can clean out so let's do that while you are here.

First, we need to disable TeaTimer so it soes not interfere with the changes we are going to make.
  • Start Spybot-S&D.
  • Go to the Mode menu, and make sure Advanced Mode is selected.
  • On the left hand side, choose Tools and then click on Resident.
  • Uncheck Resident TeaTimer and choose OK for any further prompts.
  • Restart your computer.
Now start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - (no file)
O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - (no file)
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} -

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

After the fix, reboot the machine and then you can start TeaTimer again.

As for the DMR, it's hard to say. Since DMR is changing security tokens it could be a rights issue, it could be a corrupted profile or possibly some security program blocking access. Since that is not a malware issue I would suggest continuing working with the techs in your original topic here or at G2G.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 Wendy K. Walker

Wendy K. Walker
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Posted 21 May 2007 - 08:45 PM

Hi OldTimer,

Thanks for the help. I did the recommended house cleaning and got rid of that junk.

As for that DMR thing I've been using it for a pretty long time now and I wasn't having any problem with it until my machine went all Ga-Ga after those four back to back power failures.

By "A corrupted profile" are you talking about the Admin account that I use or something else? Oh well I'm off to see if I can find my original topic.

Thanks again,
Wendy
TRUST NO ONE...! EXCEPT For The Beloved Computer Geek Helping You In The MALWARE FORUMS.

Do Unto Others Before They Have A Chance To Do Unto You.

HP Pavilion 512n [Rescued from a pile of trash on the side of the road] 128 MB SDRAM, 60 GB Hard Drive, Windows XP, Home Edition, SP3, COMODO Anti Vitus and Firewall.

#4 OldTimer

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Posted 22 May 2007 - 05:22 AM

By "A corrupted profile" are you talking about the Admin account that I use or something else?


If that is the account that is used to logon then yes. You can check that by setting up a new user account and then using that account with the DMR program to see if it functions correctly or not. If it does, then it is the admin profile. If it doesn't, then it is either an issue with the DMR application or something else running (or not running) on the system.

Cheers.


OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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