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Win32/rustock.gen!c Virus


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6 replies to this topic

#1 mojo3981

mojo3981

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Posted 15 May 2007 - 02:46 PM

My computer has been shutting down multiple times a day and when it reports Windows Error Reporting sends the report and tells me I am infected with win32/rustock.gen!c virus. I would like some help getting rid of this problem. Here is a hijack this log file, hope someone can help.


Logfile of HijackThis v1.99.1
Scan saved at 2:41:59 PM, on 5/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Steam\steam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
E:\Programs\nu2menu\nu2menu.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thecave-geneva.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T3418
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T3418
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

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#2 SifuMike

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Posted 18 May 2007 - 02:51 PM

Hello mojo3981,

I am SifuMike and I will be helping you.
Sorry for the delay. We have many logs backed up.

Download http://www.uploads.ejvindh.net/rustbfix.exe

...and save it to your desktop.
Double click on rustbfix.exe to run the tool.

If a Rustock.b-infection is found, you will shortly hereafter be asked to reboot the computer.
The reboot will probably take quite a while, and perhaps 2 reboots will be needed. But this will happen automatically.

After the reboot 2 logfiles will open (%root%\avenger.txt & %root%\rustbfix\pelog.txt).
Post the content of these logfiles along with a new HijackThis log.

Edited by SifuMike, 18 May 2007 - 02:52 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 mojo3981

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Posted 18 May 2007 - 06:05 PM

SifuMike,

Did the scan, here are the 2 log files, and the new hijack this log file:

PE Log

************************* Rustock.b-fix -- By ejvindh *************************
Fri 05/18/2007 17:53:11.32

******************* Pre-run Status of system *******************

Rootkit driver PE386 is found. Starting the unload-procedure....

Rustock.b-ADS attached to the System32-folder:
:lzx32.sys 79094
Total size: 79094 bytes.
Attempting to remove ADS...
system32: deleted 79094 bytes in 1 streams.

Looking for Rustock.b-files in the System32-folder:
No Rustock.b-files found in system32


******************* Post-run Status of system *******************

Rustock.b-driver on the system: NONE!

Rustock.b-ADS attached to the System32-folder:
No System32-ADS found.

Looking for Rustock.b-files in the System32-folder:
No Rustock.b-files found in system32


******************************* End of Logfile ********************************

Avenger Log

Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\wnwfateg

*******************

Script file located at: \??\C:\Documents and Settings\hggejbdc.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Driver PE386 unloaded successfully.
Program C:\Rustbfix\2run.bat successfully set up to run once on reboot.

Completed script processing.

*******************

Finished! Terminate.

HiJack This

Logfile of HijackThis v1.99.1
Scan saved at 5:59:00 PM, on 5/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.cybercafeproservices.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T3418
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.cybercafeproservices.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


Thanks for the help.

Mojo

Edited by mojo3981, 18 May 2007 - 06:07 PM.


#4 SifuMike

SifuMike

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Posted 18 May 2007 - 07:01 PM

Hi mojo,

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of  Java Runtime Environment (JRE) 6u1.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u1".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language  jre-6-windows-i586.exe and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    Examples of older versions in Add or Remove Programs:
    Java 2 Runtime Environment, SE v1.4.2
    J2SE Runtime Environment 5.0
    J2SE Runtime Environment 5.0 Update 6
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the newest version.
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".
This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546
Additional info: http://vil.nai.com/vil/content/v_137262.htm

I suggest you remove the program now.
Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

Viewpoint
Viewpoint Manager
Viewpoint Media Player
Viewpoint Toolbar


Reboot your computer.

Download CCleaner and install it. (default location is best). Do not run it yet!

CCleaner Tutorial


*******************************************

In Normal Mode, select the following with HijackThis.
With all windows (including this one!) closed (close browser/explorer windows), please select "fix."

O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)


*******************************************

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders and does not make backups.

Let's empty the temp files:

Run CCleaner.

CAUTION: Please do NOT use the Issues button. This is a built-in registry cleaner. If you don’t know how to use it, you may cause irreparable damage to your system.

1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbarfree Basic version instead of the Standard Build.


2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.

In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

If it asks you to reboot at the end, click NO.

CCleaner should be run with the above settings for each User Account!

*******************************************

Copy the contents of the quote box to Notepad.

sc stop MsaSvc
sc delete MsaSvc


Name the file remove.bat
Save as Type: All files

Double click on remove.bat to run it.

Reboot your computer Normal Mode

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Disable script blocking if you have Norton Antivirus installed so it will not interfere with the fix.

To disable Norton AntiVirus Script Blocking    
Start Norton AntiVirus. If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.    
Click Options. If you see a menu, click Norton AntiVirus.
In the left pane, click Script Blocking.    
 In the right pane, uncheck Enable Script Blocking (recommended).    
Click OK

Trojan Hunter has been reported to detect combofix as Worm.Qiv.100.


Post a new Hijackthis log, ComboFix log, and tell me how your computer is running.
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#5 mojo3981

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Posted 21 May 2007 - 05:47 PM

SifuMike,

Alright, some good news. I restarted the computer and I do not get "windows has recoverd from a serious error" anymore. Here are the logs but everything seems to be working fine now. Thanks for all your help

HiJack This:

Logfile of HijackThis v1.99.1
Scan saved at 5:41:13 PM, on 5/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.cybercafeproservices.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T3418
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

Combofix:

"Owner" - 2007-05-21 17:24:30 Service Pack 2
ComboFix 07-05.21.6.V - Running from: "C:\Documents and Settings\Owner\Desktop\"


((((((((((((((((((((((((((((((( Files Created from 2007-04-05 to 2007-05-21 ))))))))))))))))))))))))))))))))))


2007-05-25 16:02 <DIR> d-------- C:\Program Files\SprayR
2007-05-21 17:05 <DIR> d-------- C:\Program Files\CCleaner
2007-05-18 17:57 <DIR> d-------- C:\avenger
2007-05-18 17:53 <DIR> d-------- C:\Rustbfix
2007-05-17 21:28 <DIR> d-------- C:\Program Files\CCP Client
2007-05-17 18:12 <DIR> d-------- C:\Program Files\Smart Projects
2007-05-15 14:45 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-05-15 14:38 <DIR> d-------- C:\HijackThis
2007-05-14 13:48 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-05-10 18:43 <DIR> d-------- C:\Program Files\Audacity
2007-05-10 18:21 <DIR> d-------- C:\Program Files\PianoFX
2007-05-10 15:35 <DIR> d-------- C:\DOCUME~1\Owner\APPLIC~1\Command & Conquer 3 Tiberium Wars
2007-05-10 15:34 108,144 --a------ C:\WINDOWS\system32\CmdLineExt.dll
2007-05-10 15:34 <DIR> dr-h----- C:\DOCUME~1\Owner\APPLIC~1\SecuROM
2007-05-10 14:53 <DIR> d-------- C:\Program Files\GameSpy
2007-05-10 14:50 3,426,072 --a------ C:\WINDOWS\system32\d3dx9_32.dll
2007-05-10 14:37 <DIR> d-------- C:\Program Files\Electronic Arts
2007-05-01 17:21 <DIR> d-------- C:\LeapinLyrics


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-05-21 21:35:22 -------- d-----w C:\Program Files\Google
2007-05-21 20:56:54 -------- d-----w C:\Program Files\Ahead
2007-05-21 20:55:17 -------- d--h--w C:\Program Files\InstallShield Installation Information
2007-05-21 20:55:11 -------- d-----w C:\Program Files\Canon
2007-05-21 20:48:07 -------- d-----w C:\Program Files\Moto Calendar
2007-05-21 20:46:12 -------- d--h--r C:\DOCUME~1\Owner\APPLIC~1\yahoo!
2007-05-21 20:45:13 -------- d-----w C:\Program Files\Yahoo!
2007-05-21 20:43:59 -------- d-----w C:\Program Files\Common Files\Real
2007-05-21 20:43:25 28,256 ----a-w C:\WINDOWS\system32\drivers\MxlW2k.sys
2007-05-18 22:50:49 -------- d-----w C:\Program Files\Steam
2007-05-14 18:29:24 -------- d-----w C:\Program Files\Symantec
2007-05-14 18:28:20 -------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-05-11 23:58:24 -------- d-----w C:\Program Files\World of Warcraft
2007-05-10 20:05:51 -------- d-----w C:\Program Files\WinISO
2007-04-16 17:58:05 -------- d-----w C:\Program Files\AutoStreamer
2007-04-15 20:56:57 281 ----a-w C:\WINDOWS\EReg072.dat
2007-04-15 20:52:08 -------- d-----w C:\Program Files\Maxis
2007-04-13 00:19:46 -------- d-----w C:\Program Files\DAEMON Tools
2007-04-13 00:17:09 646,392 ----a-w C:\WINDOWS\system32\drivers\sptd.sys
2007-04-12 23:57:04 -------- d-----w C:\Program Files\Common Files\AVSMedia
2007-04-12 23:57:03 -------- d-----w C:\Program Files\AVSMedia
2007-04-11 17:13:48 -------- d-----w C:\Program Files\Windows Live Safety Center
2007-04-02 21:25:40 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\uTorrent
2007-03-29 01:49:45 -------- d-----w C:\Program Files\Magic Workstation
2007-03-22 19:27:07 -------- d-----w C:\Program Files\TightVNC
2007-03-21 17:52:39 -------- d-----w C:\Program Files\Verizon Wireless
2007-03-21 17:47:42 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\Smith Micro
2007-03-21 17:37:48 -------- d-----w C:\Program Files\LG Drivers
2007-03-17 13:43:01 292,864 ----a-w C:\WINDOWS\system32\winsrv.dll
2007-03-10 02:41:01 -------- d-----w C:\Program Files\Tibia
2007-03-08 15:36:28 577,536 ----a-w C:\WINDOWS\system32\user32.dll
2007-03-08 15:36:28 40,960 ----a-w C:\WINDOWS\system32\mf3216.dll
2007-03-08 15:36:28 281,600 ----a-w C:\WINDOWS\system32\gdi32.dll
2007-03-08 13:47:48 1,843,584 ----a-w C:\WINDOWS\system32\win32k.sys
2007-03-05 17:00:58 -------- d-----w C:\Program Files\xp-Iso-Builder
2007-02-05 20:17:02 185,344 ----a-w C:\WINDOWS\system32\upnphost.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}=C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll [2007-03-14 03:43]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2005-10-10 21:49]
"nwiz"="nwiz.exe" [2005-10-10 21:49 C:\WINDOWS\system32\nwiz.exe]
"Recguard"="%WINDIR%\SMINST\RECGUARD.EXE" []
"NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [2005-10-10 21:49]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-05-14 13:42]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DAEMON Tools"="C:\Program Files\DAEMON Tools\daemon.exe" [2006-11-12 05:48]
"Steam"="" []

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"=0 (0x0)
"DisableChangePassword"=0 (0x0)
"DisableLockWorkstation"=0 (0x0)
"DisableTaskMgr"=0 (0x0)
"DisableRegistryTools"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableChangePassword"=0 (0x0)
"DisableLockWorkstation"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" [2006-09-28 09:13]


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{60e83b08-89fd-11db-860f-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{dbef03f5-9bec-11da-9785-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

*Newly Created Service* -PROCEXP90


~ ~ ~ ~ ~ ~ ~ ~ Hijackthis Backups ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

backup-20070521-165658-760
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)
Contents of the 'Scheduled Tasks' folder
2007-05-15 21:01:01 C:\WINDOWS\tasks\AppleSoftwareUpdate.job
2006-05-26 19:56:12 C:\WINDOWS\tasks\ISP signup reminder 2.job

********************************************************************

catchme 0.3.660 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-05-21 17:31:50
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

cmd.exe [1980]


scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0


********************************************************************

Completion time: 2007-05-21 17:32:36

--- E O F ---

#6 SifuMike

SifuMike

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Posted 21 May 2007 - 06:00 PM

Hi mojo,

Your log looks clean! :thumbsup: Good job!


Let's clean your System Restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows.
The files in System Restore are protected to prevent any programs from changing those files.
This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

1. Turn off System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK

2. Restart your computer.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
NOTE: only do this ONCE, NOT on a regular basis

System Restore will now be active again.


Please read and follow How did I get infected?, With steps so it does not happen again!
as well as How to prevent Malware' by miekiemoes


If you want to improve speed/system performance after malware removal, take a look here.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#7 SifuMike

SifuMike

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Posted 29 May 2007 - 06:03 PM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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