Recently I had gotten yet another virus on my computer that wiped out my Windows XP Home Edition operating system. I couldn't find a copy of the Windows XP Home Edition, but had the Windows XP Professional Edition and I loaded this onto my computer in addition to all the other programs that I had to put back on my computer. One of those programs was Nero 7. But when I reloaded the Nero 7 and went to burn a DVD video, my DVD burner would not recognize the DVD+ R disc that I was using (it kept on asking me to put in a blank DVD, but even when I kept changing to another blank DVD disc, it still said the same thing). Then I tried to burn a CD and the same thing happened - Nero kept on asking me to put in a blank CD. So basically, the program does not recognize that there is a blank DVD or CD in the burner. Does anyone know how to fix this problem? I've never seen this problem before the wipe-out.
I have a Plextor PX- 740 UF external DVD+/-RW drive - when I looked online, their website says that I do not need to install any software for this hardware - it's connected to my computer with a power supply and USB port. I've updated with all the current firmware for this DVD drive. I've even downgraded to Nero 6.6, but the same problem occurs. The DVD burner will not burn anything.
I'll be truly grateful for any help and advice! I'm a newbie with computers and programming, etc. so I'd really really appreciate any step by step instructions.
Thank you so much in advance for anyone who can help me!