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problem with dialer


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9 replies to this topic

#1 intenseguy

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Posted 16 January 2005 - 11:55 AM

I get disconnected from the Internet in a few seconds and something tries to connect me to another dialer which apparently is called W223GLP (this is what appears in Internet connections).
When I reboot the computer the connection window shows up unsolicited.
Here is my log:

Logfile of HijackThis v1.98.2
Scan saved at 17.44.49, on 16/01/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\MIXER.EXE
C:\PROGRAMMI\CYBERLINK\POWERVCRII\AGENT.EXE
C:\WINDOWS\MSNMSGQ.EXE
C:\WINDOWS\MSEXPLOREN.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\E_SICN03.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O3 - Toolbar: @msdxmLC.dll,-1@1040,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Q3dctlTray] Fmctrl.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Agent] C:\Programmi\CyberLink\PowerVCRII\Agent.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [msnmsgq32] C:\WINDOWS\msnmsgq.exe
O4 - HKLM\..\Run: [WinAmpAgent] C:\WINDOWS\msexploren.exe /i
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O4 - Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.commandondemand.com/eval/cod/cabs/cssweb.cab

Thanks in advance for your help and bye!

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#2 Grinler

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Posted 17 January 2005 - 02:14 AM

You are using an outdated version of hijackthis. Please download the newer version.

Download HijackThis from:

HijackThis Download Site
Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

O4 - HKLM\..\Run: [msnmsgq32] C:\WINDOWS\msnmsgq.exe
O4 - HKLM\..\Run: [WinAmpAgent] C:\WINDOWS\msexploren.exe /i
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.commandondemand.com/eval/cod/cabs/cssweb.cab

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\msnmsgq.exe
C:\WINDOWS\msexploren.exe

Reboot your computer to go back to normal mode and post a new log.

#3 intenseguy

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Posted 17 January 2005 - 01:40 PM

Sorry the first HT file was not there. I did the rest.

Logfile of HijackThis v1.99.0
Scan saved at 19.32.37, on 17/01/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\MIXER.EXE
C:\PROGRAMMI\CYBERLINK\POWERVCRII\AGENT.EXE
C:\WINDOWS\SSSASASB32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\E_SICN03.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAMMI\MOZILLA FIREFOX\FIREFOX.EXE
C:\PROGRAMMI\DIRECTX\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O3 - Toolbar: @msdxmLC.dll,-1@1040,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Q3dctlTray] Fmctrl.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Agent] C:\Programmi\CyberLink\PowerVCRII\Agent.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [sssasasb32] C:\WINDOWS\sssasasb32.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O4 - Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

Thanks and let me know!

#4 Grinler

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Posted 17 January 2005 - 01:58 PM

Fix these with hijackthis:

O4 - HKLM\..\Run: [sssasasb32] C:\WINDOWS\sssasasb32.exe
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)


Reboot into safe mode and delete:

C:\WINDOWS\sssasasb32.exe

Reboot and post a new log

#5 intenseguy

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Posted 17 January 2005 - 03:49 PM

Logfile of HijackThis v1.99.0
Scan saved at 21.43.12, on 17/01/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\MIXER.EXE
C:\PROGRAMMI\CYBERLINK\POWERVCRII\AGENT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\E_SICN03.EXE
C:\PROGRAMMI\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAMMI\DIRECTX\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O3 - Toolbar: @msdxmLC.dll,-1@1040,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Q3dctlTray] Fmctrl.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Agent] C:\Programmi\CyberLink\PowerVCRII\Agent.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O4 - Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

#6 Grinler

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Posted 17 January 2005 - 10:31 PM

Download the attached zip file and unzip it to your desktop.

http://www.mvps.org/winhelp2002/DelDomains.inf

Right-click on the deldomains.inf file and select 'Install'

#7 intenseguy

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Posted 18 January 2005 - 02:18 PM

I right click on the .inf file but nothing happens.

#8 Grinler

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Posted 18 January 2005 - 07:30 PM

You right click on the inf file and a menu doesnt pop up?

#9 intenseguy

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Posted 19 January 2005 - 05:16 PM

Yes

#10 Grinler

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Posted 19 January 2005 - 05:23 PM

Hi. Please download and install the program Registry Lite from here:

http://www.resplendence.com/reglite

Once it is installed, please double click on the icon that should now be on your desktop. If an icon is not there, then check under programs portion of the Start Menu.

Once it is opened, copy and paste the below line, into the address field of Registrar Lite.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges

And press enter. You will now be presented with new information in the bottom right and left sections and on the right section, the name Ranges should be highlighted on the left. What do you see in the right portion of the screen




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