The problem started when WordPerfect Office 12 was installed on a new Dell Precision T1500 with Windows 7 installed.
For some reason, my employer discovered that he no longer could use the "advanced" [search function] using WordPerfect Office 12. For some reason whatever he typed into the [search] text box, the folder would come up empty with no search results [even though he knew the files should be there].
I think this has to do with Windows 7 compatibility issues. (Please verify that for me, thank you.)
I downloaded all the service packs/patches provided from Corel's website for WP Office 12 and tried installing them, but was bombarded by three of the same error messages saying:
This application uses CTL3D32.DLL, which has not been correctly installed. CTL3D32.DLL must be installed in the Windows system directory."
I had a technician (remotely connect) to the computer, trying to uninstall/reinstall WordPerfect Office 12 onto Windows 7, and the same "CTL3D32.DLL" error message came up.
The technician figured that "indexing" the folder and leaving it to finish "updating" it would help with the search problem.
I've read on another site recommending someone with the same problem to go to http://www.dll-files.com/dllindex/
[...] ml?ctl3d32 & put the file in your C:windows/system32.
I tried that, and nothing happened. I still keep on getting the same "CTL3D32.DLL" error message.
Any help would be great, thank you.