Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hijackthis Log: Please Help Diagnose


  • This topic is locked This topic is locked
20 replies to this topic

#1 vickyyeung

vickyyeung

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 11 May 2007 - 01:40 AM

Logfile of HijackThis v1.99.1
Scan saved at 下午 02:05:46, on 2007/5/11
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\Video ActiveX Access\imsmn.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\VM_STI.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Xi\NetTransport 2\NetTransport.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rar$EX00.516\HijackThis.exe
C:\WINDOWS\system32\Notepad.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7A8F5B7A-A74F-495E-8A33-DF6226D2BAD8} - C:\Program Files\Video ActiveX Access\iesplg.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Protection Bar - {31615D5C-5126-448A-818A-A7CDFEE85A9B} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing)
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE Magic-Pro VideoCam 300Pro
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [autorundemo] C:\WINDOWS\svchost.exe
O4 - HKLM\..\Run: [ERS_check] "C:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O8 - Extra context menu item: 使用影音傳送帶下載 - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: 使用影音傳送帶下載全部連結 - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: 匯出至 Microsoft Excel(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O14 - IERESET.INF: START_PAGE_URL=tw.yahoo.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod 服務 (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

BC AdBot (Login to Remove)

 


#2 vickyyeung

vickyyeung
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 11 May 2007 - 02:20 AM

Please help,
what should i do now?

#3 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 11 May 2007 - 07:43 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum vickyyeung :thumbsup:

Download SDFix and save it to your desktop.
http://downloads.andymanchesta.com/RemovalTools/SDFix.zip

Please then reboot your computer into Safe Mode by doing the following :

* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
* Instead of Windows loading as normal, a menu with options should appear;
* Select the first option, to run Windows in Safe Mode, then press "Enter".
* Choose your usual account.

* In Safe Mode, right click the SDFix.zip folder and choose Extract All,
* Open the extracted folder and double click RunThis.bat to start the script.
* Type Y to begin the script.
* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* Your system will take longer that normal to restart as the fixtool will be running and removing files.
* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.

*****************************

Download SmitfraudFix (by S!Ri), to your desktop.
Double click on Smitfraudfix.cmd
Select option #1 – Search, by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Posted Image
Posted Image

#4 vickyyeung

vickyyeung
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 11 May 2007 - 02:22 PM

RichieUK,

I cannot download SDFix from the above link, is there any other links?

#5 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 11 May 2007 - 02:53 PM

Download SDFix.exe and save it to your desktop:
http://downloads.andymanchesta.com/RemovalTools/SDFix.exe
* Double click on SDFix on your desktop,and install the fix to C:\

Please then reboot your computer into Safe Mode by doing the following:

* Restart your computer
* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
* Instead of Windows loading as normal, a menu with options should appear;
* Select the first option, to run Windows in Safe Mode, then press "Enter".
* Choose your usual account.

* In Safe Mode,go to and open the C:\SDFix folder,then double click on RunThis.bat to start the script.
* Type Y to begin the script.
* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* Your system will take longer that normal to restart as the fixtool will be running and removing files.
* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
[b]* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.
Posted Image
Posted Image

#6 vickyyeung

vickyyeung
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 12 May 2007 - 03:07 AM

SDFix: Version 1.83

Run by Administrator - ??? 2007/05/12 - 15:52:49.00

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\DOCUME~1\ADMINI~1\??\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...

Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\setup.exe - Deleted
C:\WINDOWS\svchost.exe - Deleted
C:\WINDOWS\system32\226.tmp - Deleted



Removing Temp Files

ADS Check:

Checking if ADS is attached to system32 Folder
C:\WINDOWS\system32
No streams found.

Checking if ADS is attached to svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.



Final Check:

Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\ICQ\\Icq.exe"="C:\\Program Files\\ICQ\\Icq.exe:*:Enabled:ICQ"
"C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\WinAntiVirus Pro 2006\\Updater.exe"="C:\\Program Files\\WinAntiVirus Pro 2006\\Updater.exe:*:Enabled:updater.exe"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"


Remaining Files:
---------------

Backups Folder: - C:\DOCUME~1\ADMINI~1\桌面\SDFix\backups\backups.zip

Checking For Files with Hidden Attributes:

C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Messenger\vickyeung1002@hotmail.com\Sharing Folders\ckpanhk@yahoo.com.hk\Thumbs.db
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0164.tmp
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0225.tmp
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0630.tmp
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL1312.tmp
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2199.tmp
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2375.tmp
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2497.tmp
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2822.tmp
C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL3984.tmp
C:\Documents and Settings\Administrator\桌面\~WRL0921.tmp
C:\Documents and Settings\Administrator\桌面\~WRL1813.tmp
C:\Documents and Settings\Administrator\桌面\~WRL2000.tmp
C:\Documents and Settings\Administrator\桌面\~WRL2909.tmp
C:\Documents and Settings\Administrator\桌面\~WRL3822.tmp

Finished

thank you

#7 vickyyeung

vickyyeung
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 12 May 2007 - 03:09 AM

catchme 0.2 W2K/XP/Vista - userland rootkit detector by Gmer, 17 October 2006
http://www.gmer.net

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

#8 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 12 May 2007 - 04:38 AM

Download SmitfraudFix (by S!Ri), to your desktop.
Double click on Smitfraudfix.cmd
Select option #1 – Search, by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Can you still do the above please,also post the new Hijackthis log.
Posted Image
Posted Image

#9 vickyyeung

vickyyeung
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 12 May 2007 - 05:05 AM

after i open smitfraudFix
Norton AntiVirus has a messgae:
Malicious script detected - high risk
your computer is halted and needs to do something about this script
and recommended to stop this script

is it save to open ???

#10 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 12 May 2007 - 05:33 AM

after i open smitfraudFix
Norton AntiVirus has a messgae:
Malicious script detected - high risk

Its not a high risk at all,ignore Norton Antivirus.
Posted Image
Posted Image

#11 vickyyeung

vickyyeung
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 12 May 2007 - 05:35 AM

SmitFraudFix v2.181

Scan done at 18:30:48.78, 2007/05/12 星期六
Run from C:\Documents and Settings\Administrator\桌面\SmitfraudFix
OS: Microsoft Windows XP [版本 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

遙遙遙遙遙遙遙遙遙遙遙遙 Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\conime.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\VM_STI.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Xi\NetTransport 2\NetTransport.exe
C:\WINDOWS\system32\cmd.exe

遙遙遙遙遙遙遙遙遙遙遙遙 hosts


遙遙遙遙遙遙遙遙遙遙遙遙 C:\


遙遙遙遙遙遙遙遙遙遙遙遙 C:\WINDOWS


遙遙遙遙遙遙遙遙遙遙遙遙 C:\WINDOWS\system


遙遙遙遙遙遙遙遙遙遙遙遙 C:\WINDOWS\Web


遙遙遙遙遙遙遙遙遙遙遙遙 C:\WINDOWS\system32


遙遙遙遙遙遙遙遙遙遙遙遙 C:\Documents and Settings\Administrator


遙遙遙遙遙遙遙遙遙遙遙遙 C:\Documents and Settings\Administrator\Application Data


遙遙遙遙遙遙遙遙遙遙遙遙 Start Menu


遙遙遙遙遙遙遙遙遙遙遙遙


遙遙遙遙遙遙遙遙遙遙遙遙 Desktop


遙遙遙遙遙遙遙遙遙遙遙遙 C:\Program Files

C:\Program Files\Video ActiveX Access\ FOUND !

遙遙遙遙遙遙遙遙遙遙遙遙 Corrupted keys


遙遙遙遙遙遙遙遙遙遙遙遙 Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="目前的首頁"


遙遙遙遙遙遙遙遙遙遙遙遙 Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{735e980d-45d2-4777-af82-9923d3c8d3ae}"="heterandrous"

[HKEY_CLASSES_ROOT\CLSID\{735e980d-45d2-4777-af82-9923d3c8d3ae}\InProcServer32]
@="C:\WINDOWS\system32\kgkdbsk.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{735e980d-45d2-4777-af82-9923d3c8d3ae}\InProcServer32]
@="C:\WINDOWS\system32\kgkdbsk.dll"



遙遙遙遙遙遙遙遙遙遙遙遙 AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


遙遙遙遙遙遙遙遙遙遙遙遙 Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


遙遙遙遙遙遙遙遙遙遙遙遙 pe386-msguard-lzx32-huy32



遙遙遙遙遙遙遙遙遙遙遙遙 DNS

Description: Terayon Cable Modem (NDIS 5) - Packet Scheduler Miniport
DNS Server Search Order: 203.168.223.202
DNS Server Search Order: 203.83.112.1
DNS Server Search Order: 203.83.113.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{40A75669-826B-4D06-8DFB-4F0BE86DBA94}: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{40A75669-826B-4D06-8DFB-4F0BE86DBA94}: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{40A75669-826B-4D06-8DFB-4F0BE86DBA94}: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1


遙遙遙遙遙遙遙遙遙遙遙遙 Scanning for wininet.dll infection


遙遙遙遙遙遙遙遙遙遙遙遙 End

#12 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 12 May 2007 - 05:38 AM

Reboot your computer into SAFE MODE using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Double click on Smitfraudfix.cmd
Select #2 and hit Enter to delete the infected files.
You will be prompted: 'Do you want to clean the registry?' answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): 'Replace infected file ?' answer Y (yes) and hit Enter to restore a clean file.
A reboot may be needed to finish the cleaning process.
The report can be found at the root of the system drive, usually at C:\rapport.txt

Post the smitfraudfix report,and a new Hijack This log into your next reply.
Let me know how your pc is running now please.

Posted Image
Posted Image

#13 vickyyeung

vickyyeung
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 12 May 2007 - 05:55 AM

SmitFraudFix v2.181

Scan done at 18:42:09.03, 2007/05/12 星期六
Run from C:\Documents and Settings\Administrator\桌面\SmitfraudFix
OS: Microsoft Windows XP [版本 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

遙遙遙遙遙遙遙遙遙遙遙遙 SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{735e980d-45d2-4777-af82-9923d3c8d3ae}"="heterandrous"

[HKEY_CLASSES_ROOT\CLSID\{735e980d-45d2-4777-af82-9923d3c8d3ae}\InProcServer32]
@="C:\WINDOWS\system32\kgkdbsk.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{735e980d-45d2-4777-af82-9923d3c8d3ae}\InProcServer32]
@="C:\WINDOWS\system32\kgkdbsk.dll"


遙遙遙遙遙遙遙遙遙遙遙遙 Killing process


遙遙遙遙遙遙遙遙遙遙遙遙 hosts

127.0.0.1 localhost

遙遙遙遙遙遙遙遙遙遙遙遙 Generic Renos Fix

GenericRenosFix by S!Ri


遙遙遙遙遙遙遙遙遙遙遙遙 Deleting infected files

C:\Program Files\Video ActiveX Access\ Deleted

遙遙遙遙遙遙遙遙遙遙遙遙 DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{40A75669-826B-4D06-8DFB-4F0BE86DBA94}: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{40A75669-826B-4D06-8DFB-4F0BE86DBA94}: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CS2\Services\Tcpip\..\{40A75669-826B-4D06-8DFB-4F0BE86DBA94}: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=203.168.223.202 203.83.112.1 203.83.113.1


遙遙遙遙遙遙遙遙遙遙遙遙 Deleting Temp Files


遙遙遙遙遙遙遙遙遙遙遙遙 Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


遙遙遙遙遙遙遙遙遙遙遙遙 Registry Cleaning

Registry Cleaning done.

遙遙遙遙遙遙遙遙遙遙遙遙 SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


遙遙遙遙遙遙遙遙遙遙遙遙 End



Logfile of HijackThis v1.99.1
Scan saved at 下午 06:51:35, on 2007/5/12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\VM_STI.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Xi\NetTransport 2\NetTransport.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rar$EX00.015\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE Magic-Pro VideoCam 300Pro
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod 服務 (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

#14 vickyyeung

vickyyeung
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 12 May 2007 - 05:59 AM

when i run the Smitfraudfix.cmd, it didn't ask me 'Replace infected file ?'.

#15 RichieUK

RichieUK

    Malware Assassin


  • Malware Response Team
  • 13,614 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 12 May 2007 - 06:10 AM

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
Exit Hijackthis.

****************************************

You’ve got Norton Internet Security and AVG7 Free Antivirus installed.
Not a good idea to have more than one antivirus program installed on your computer.
Each program may interpret the actions of the other as viral, therefore giving you false virus warnings about virus-related activities.
It could also lead to system slowdowns and other problems within the operating system,due to the two conflicting with each other.
You should uninstall one or the other as soon as possible,then restart your pc.

If you decide to uninstall Norton,if there’s no uninstaller available in Add\Remove Programs then you’’ll need to download and run the Norton Removal Tool:
http://service1.symantec.com/SUPPORT/tsgen...005033108162039
*Please Note:*
The Norton Removal Tool will remove all Norton/Symantec products from your pc.


****************************************

Your log is clean :thumbsup:
If all's ok,please do the following:

Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click on the 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description\name for the Restore Point,then click on 'Create',wait,then click 'Close'.
The date and time will be created automatically.

Next click on Start/All Programs/Accessories/System Tools/Disk Cleanup.
The 'Select Drive' box will appear,click on Ok.
The 'Disk Cleanup for [C:]' box will appear,click on the 'More Options' tab.
At the bottom in the 'System Restore' window,click on the 'Clean up...' button.
A box will pop up 'Are you sure you want to delete all but the most recent restore point?',click on 'Yes'.
Click on 'Yes' at 'Are you sure you want to perform these actions?'.
Now wait until 'Disk Cleanup' finishes and the box disappears.

Read through the information found here,to help you prevent any possible future infections.
'How to prevent Malware' by miekiemoes:
http://users.telenet.be/bluepatchy/miekiem...prevention.html
Posted Image
Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users