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Help - Computer Freezing Due To Virus


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#1 hdefined

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Posted 10 May 2007 - 12:33 PM

I am typing this from a different computer than the one that is giving me trouble. I suspect my troubled computer has a virus, but I am never able to do a complete scan as the computer freezes very quickly from the startup. As soon as it boots up, the heating fans go on and the computer's functions slow to a crawl, eventually to the point that nothing will work and everything freezes. How can I get it functioning to that point that I'm able to figure out what might be wrong with it?

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#2 hdefined

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Posted 10 May 2007 - 03:01 PM

Is there a safe mode in which to launch windows so that I can do a scan?

#3 tg1911

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Posted 10 May 2007 - 10:34 PM

How to start Windows in Safe Mode
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#4 quietman7

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Posted 11 May 2007 - 08:04 AM

You did not say what anti-virus or anti-malware you are using for your scans. If you need some suggestions, see BC's List of Virus & Malware Resources and Freeware Replacements For Common Commercial Apps. In addition to your anti-virus you should do scans with SuperAntiSpyware, Ad-Aware or Spybot S&D.

Another one that I recommend for using in safe mode is Dr.Web CureIt. Follow the instructions here for performing a scan.
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#5 hdefined

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Posted 11 May 2007 - 12:34 PM

I'm sorry. For scans, I've tried using xoftspy, trend micro, and superantispyware, but few of the scans finish as the computer slows to the point of freezing. They pick up on lots of ads, but no viruses.

#6 quietman7

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Posted 11 May 2007 - 12:47 PM

XoftSpy is an program that was previously listed as a rogue on the Rogue/Suspect Anti-Spyware List because of concerns with false positives, questionable license terms, and the use of aggressive, deceptive advertising. It has been been de-listed as a rogue because the vendor has taken some actions to correct these concerns. (scroll down and read the Note on this application). I am still skeptical and would only recommend a progam with a proven track record like those in the links I previously provided.

If your computer seems to be slow, read Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, not enough RAM, dirty hardware components, etc. As your system gets older it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential.
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