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Computer Is 'freezing' Randomly


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#1 Nick_R_23

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Posted 10 May 2007 - 02:33 AM

Hey all, my computer has started acting strange the past few days. It starts up normal, takes normal amount of time to start up. But when I start doing something (even something simple like 1 internet window) it will just freeze. It might work again after a while, or it might need to be reset. If I use the ctrl-alt-del thing and get rid of one of the svchost processes, then it seems to do ok. I havent put anything new on, no viruses, etc. This is kinda getting annoying, and this is my 3rd keyboard this year (dont ask about the other 2 :thumbsup: ), so I really would like to fix it. I also looked at my Hijackthis log and could find nothing strange. Does anyone have any ideas??

-Nick

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#2 Budapest

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Posted 10 May 2007 - 02:47 AM

HDD nearly full? Defragmented?

Tried testing the RAM with memtest86?

Any errors in the Event Viewer at the time of the "freezing"?
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#3 Nick_R_23

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Posted 10 May 2007 - 02:52 AM

My HDD is empty, Ive only used 12 out of 93 Gigs.

I will try testing my memory and post the results later.

And the only things in the event viewer are 'Application Hangs' when the computer froze.

-Nick

#4 Budapest

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Posted 10 May 2007 - 02:54 AM

Can you post the full details of these 'Application Hangs'.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 Nick_R_23

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Posted 10 May 2007 - 02:59 AM

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 5/9/2007
Time: 3:15:53 PM
User: N/A
Computer: PRESARIO
Description:
Hanging application iexplore.exe, version 7.0.6000.16414, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 34 31 34 20 69 6e 16414 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000

Thats one for Internet Explorer, the only difference is the program names.

-Nick

#6 Budapest

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Posted 10 May 2007 - 03:10 AM

These types of errors can be caused by bad RAM, so I would run the RAM test. Did this problem start after installing new Microsoft updates?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#7 Nick_R_23

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Posted 10 May 2007 - 06:14 PM

I ran the RAM test, but I forgot that I had left my computer on and pushed the button and turned it off :thumbsup: so Ill have to run it again and not forget this time.

Funny you should mention M$ updates, yeah now that I think about it, it did just install some new ones.

-Nick

#8 Sneakycyber

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Posted 10 May 2007 - 07:50 PM

Over heating? its happend to me its why I keep bringing it up. a clean computer is a happy computer :thumbsup:

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#9 usasma

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Posted 11 May 2007 - 06:25 AM

What are the other program names in the errors? There may be a common thread among them.

Open up Task Manager (Ctrl-Alt-Del) and see what happens when it freezes (you'll be looking for excessive CPU or Memory numbers). Do you hear any activity from the hard drive when this happens, if so select the View menu in Task Manager, then Select Columns, and put a check mark next to IO Reads and IO Writes - then observe those columns in Task Manager when it freezes. Let us know the program name associate with any strange behavior.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 Nick_R_23

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Posted 12 May 2007 - 02:46 AM

Computer isnt overheating, I keep it clean also.

It will freeze with any program, and theres no excessive things under the task menu, the cpu will just read high %'s for no reason.

-Nick

#11 usasma

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Posted 12 May 2007 - 06:22 AM

If nothing shows up as being excessive, yet the CPU still spikes at 100% - then it's likely that either you're infected or that you're experiencing a hardware problem that's below the threshold of Window's ability to recognize it.

I'd suggest re-scanning for malware as a first step. Here's a few free, online scans:

http://safety.live.com
http://housecall.trendmicro.com
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#12 Nick_R_23

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Posted 12 May 2007 - 11:58 AM

Well I think I know whats causing the problem, I noticed that when the little yellow shield pops up for the automatic updates, it gets real slow then. I turned them off completely and it hasnt frozen yet.

Oh, it also doesnt spike at 100%, it gets real high, but it varies from 80-100%, so I dont think it actually is freezing completely.


-Nick

#13 usasma

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Posted 12 May 2007 - 05:48 PM

It could be the svchost.exe problem that's bother a lot of people right now. The workaround is what you've done - disable Windows Udpates.

But, for a more permanent fix, try this post: http://www.bleepingcomputer.com/forums/ind...st&p=519514
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 Nick_R_23

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Posted 12 May 2007 - 06:51 PM

Yeah I also noticed that if I ended one of the svchost.exe things it ran better, but I never knew it was a problem.

-Nick




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