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Computer Reboots In Safe Mode Over And Over


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#1 warrenc1

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Posted 09 May 2007 - 02:08 AM

Hi,

I think I have blown up my computer. I was having a problem getting rid of a nebuler s trojan. no matter what I did the virus would pop back up. I could not delete the winktu32.dll file in c:\windows\system32. I tried to delete the file in safe mode, which did not work. Then I could only start my computer in safe mode. I could not go back to regular mode (F8, Load Windows normally or something like that). It would always start in safe mode no matter what I selected from the advanced options

I got so frustrated that I reloaded XP from my Dell Dimension disk. After loading the computer tried to start the setup in safe mode. An error was returned that said something to the effect "Computer can not run restart in safe mode, restarting in regular mode" The computer would then restart but once again be in safe mode.

Should I buy a new computer? Or is there hope? Thanks, Warren

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#2 Budapest

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Posted 09 May 2007 - 02:10 AM

When you reloaded XP did you do a repair install or a complete format and re-install?
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#3 usasma

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Posted 09 May 2007 - 05:46 AM

Does your Dell have IDE or SATA hard drives (the IDE has a big, flat cable, the SATA has a small cable)? If it's SATA, have you loaded the SATA drivers at the prompt during the install process (Press F6 to install RAID/SCSI drivers)?
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#4 warrenc1

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Posted 09 May 2007 - 09:08 AM

I did a full reinstall and I have a IDE hard drive. Thanks

#5 Budapest

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Posted 09 May 2007 - 09:18 AM

Can you please post the exact error message along with any error codes. This will simplify trouble-shooting.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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