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"cp1041.nls" & "cp1467.nls" - Seemingly Undeletable Trojan


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#1 shang101

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Posted 07 May 2007 - 04:41 PM

Hi everybody, I'll cut right to the chase.

I am running an EMachines PC with Windows XP. I was using IE 6 when the problem occurred.

Right, the other day I was browsing a forum which has an obscene amount of pop-ups (www.releastbleeps.com if it helps) and immediately my broadband connection just cut off. When I looked on my desktop I found there were some new .DLL shortcuts created. I was a bit rash and deleted them when I should've taken down the names of the shortcuts so I could search on google or show them to you guys. But it's obvious that one of the pop-ups installed this trojan or whatever it is.

So I rebooted and ran all my antivirus and spyware software (including AVG, Adaware, Panda online scanner, SpyBot Search and Destroy) and found roughly 16 viruses with AVG and about 8 with the online Panda scan. My internet worked when I restarted my PC but then cut off after a while, and I am still experiencing the problem. It will not stay connected for a long time and I have to restart it to get back the connection. My PC is also experiencing very, very bad lag and is almost unusable at times.

Early on during the problem my system was getting the 'Windows will shut down in 60' seconds which is supposedly characteristic of the Sasser virus, yet it appears I do not have this virus. I am not getting this prompt anymore. There is nothing out of the ordinary in my Task Manager either.

Also, after restart I get a message informing me that a 'serious error has occurred'. The '60 secs to shutdown' seems to have stopped but the horrendous lag and internet problem is infuriating!!!!!!!!! Sometime my PC will restart when I click on a random file. I'm ran AVG again after the initial problem, it picked up the one of the same virus i initially deleted (cp1041.nls), so it seems the problem is right back to square one!

Also I have just ran a scan at www.nanoscan.com which picked up a serious spammer virus infecting cp1467.nls. I am at the end of my tether with this and at the moment it's just not an option to reformat. Any help would be massively appreciated.

Regards, Shang.
-------------------------------


Logfile of HijackThis v1.99.1
Scan saved at 22:22:55, on 07/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.skybroadband.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://soccernet.espn.go.com/index?cc=5739
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/...://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Sky Broadband
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: 免费精彩视频超流畅在线观看 - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: 播霸电视 - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {00000075-9980-0010-8000-00AA00389B71} -
O16 - DPF: {512FC5A1-7DE1-43F1-BC0C-371622FCB409} (Installer Class) - http://www.nanoscan.com/as/v1/cabs/ascinstie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1173307149832
O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} (NanoInstaller Class) - http://www.nanoscan.com/cabs/nanoinst.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCastCtl_1....80_20060123.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\tmp_dr4.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winyxm32 - winyxm32.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

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#2 RichieUK

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Posted 07 May 2007 - 05:04 PM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum shang101 :thumbsup:

Download KillBox by Option^Explicit,unzip/extract it to your desktop.
http://download.bleepingcomputer.com/spyware/KillBox.zip
Start up Killbox and place a check in 'Delete on Reboot'.
In the 'Full path of file to delete' box,copy and paste:

C:\WINDOWS\system32\tmp_dr4.dll

Then press the red button with the white cross.
It will then provide a window for you to confirm the delete.
Next it will ask if you now wish to reboot,select YES.
Allow it to reboot.
If it does'nt reboot automatically,reboot manually.

****************************

Download/install AVG Anti-Spyware 7.5.

Please follow these instructions very carefully.

Launch/start up AVG Anti-Spyware.
On the main page click the 'Update' tab,and then 'Start Update'.
Note:
If you have any problems running the update process prior to running the scan,download/install the 'Full Database' from here:
http://download.ewido.net/avgas-signatures-full-current.exe

Once the updates have been installed,do the following:
Select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab.
Once in the 'Settings' screen,under 'How to act?',then under 'Set default action for detected malware to:', click on 'Recommended actions',then click on 'Quarantine'.
Under 'Reports' select 'Automatically generate report after every scan' and unselect 'Only if threats were found'.
Exit AVG Anti-Spyware,don't run the scan just yet.

You might want to print/copy the following as you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Have Hijack This fix the following [If still present], by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:

O9 - Extra button: 免费精彩视频超流畅在线观看 - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: 播霸电视 - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {00000075-9980-0010-8000-00AA00389B71} -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} - http://ps.itv.mop.com/dn/files/pCastCtl_1....80_20060123.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\tmp_dr4.dll
O20 - Winlogon Notify: winyxm32 - winyxm32.dll (file missing)


Still in Safe Mode launch AVG Anti-Spyware.
Click the 'Scanner' icon at the top.
To start the scan click on 'Complete System Scan'.
Please be patient,it takes a while for the scan to finish.

Once the scan is complete,do the following.
If AVG Anti-Spyware detected any infected objects:,click on 'Apply All Actions'.

Next click on 'Save Report'.
Copy and paste that report into your next reply.
The report can be found under the 'Reports' tab at the top.
Close AVG Anti-Spyware when you've done.
Reboot normally.

Post the AVG Anti Spyware report and a new Hijackthis log into your next reply.
Let me know how your pc is running now please.
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#3 shang101

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Posted 08 May 2007 - 05:36 AM

Hey Richie, thanks for the reply.

Well I did what you asked, but one thing to note is that when I used HijackThis to fix the selected problems, I got an error message saying "Unex error occured at procedure: ModBackup_MakeBackup (sItem = 020-AppInit.dll: Error 5 - Invalid Procedure call or argument".

As soon as I installed AVG AS it found 3 infections, I cleaned them immediately (this is before running the full scan like you asked). One was the cp1041 nuisance.

So I ran the scan, it found about 26 infected objects, then saved the report and rebooted.

When I rebooted I got the lovely "Windows has recovered from a serious error" several times repeteadly so I rebooted again. I got the message again but this time my PC seemed to run faster with much less lag!

I then tried to get onto the net but my network connections had been deleted, so I tried to reinstall my broadbandbut my PC randomly restarted. I left my PC after that and could hear it restarting 3 or 4 times, so I simply switched it off. I'm currently using a laptop.

I will try to get those Hijackthis and AVG AS reports posted! Thanks for your time Richie.

Edited by shang101, 08 May 2007 - 05:37 AM.


#4 shang101

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Posted 08 May 2007 - 04:09 PM

Hi, just wanted to get some feedback from Richie. I'm trying to get my net connection to work soI can post the logs.

#5 RichieUK

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Posted 08 May 2007 - 04:20 PM

Sounds like the malware has done some damage to the operating system,have you got the Microsoft Windows XP installation disk.
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#6 shang101

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Posted 08 May 2007 - 04:22 PM

Do you mean the Master CD?? That's all I have, the double CD given by eMachines. The system shutdown 60 second notice is back too :thumbsup:

Edited by shang101, 08 May 2007 - 04:23 PM.


#7 RichieUK

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Posted 08 May 2007 - 04:39 PM

Not sounding too good i'm afraid,you more than likely are going to have to restore your pc to factory state using the recovery cd's.

Turn off the pc,wait for a while,then turn it back on.
If the 60 second countdown starts,click on Start/Run,type SHUTDOWN -A then press Ok.

If the countdown successfully aborted try the following:
Click on Start/Run,type CMD then press Ok.
At the Command Prompt type the following in bold text below,then press Enter
NETSH WINSOCK RESET
Then type EXIT press Enter again.
Is your internet working now or not please.
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#8 shang101

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Posted 08 May 2007 - 04:47 PM

It isn't^.

#9 RichieUK

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Posted 08 May 2007 - 05:03 PM

Start a new topic here,see if the techs can get your internet up and running again.
Networking:
http://www.bleepingcomputer.com/forums/f/21/networking/

In that topic you might want to add a link to this topic.
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#10 RichieUK

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Posted 09 May 2007 - 03:18 PM

Got your PM,thanks for the update,glad its now sorted :thumbsup:

This thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
If you should have a new issue, please start a new topic.
This applies only to the original topic starter.
Everyone else please begin a New Topic.
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