Posted 07 May 2007 - 11:49 AM
Hi, 7th May, 2007
Recently, I updated the S/ws of PSC 1315 of HP, and landed into this problem of HP Director Software Update 3.0.5.001 ALWAYS failing (All other updates were successful).
Earlier, while downloading and installing the so-called latest HP S/w (382.300952 MB only !), I ran into problems - luckily, it was resolved after I searched the Internet and obtained a “Critical Update : CIT207355-HPCOM-PATCH-v8.exe 1/1 (925.55 KB -) 947, 768 bytes".
However, Update 3.0.5.001 problem is not similarly listed out in the Web with any solution patch - in as far as I have searched so far.
After many-many emails, HP finally had to accept the truth, and they replied :
["Sunder, I would like to inform you that this is a recurring issue with the software update 3.0 and this case was forwarded to the HP R&D department and they are working on this issue."
"Sundar, I will personally get back to you as the resolution is available."]
If any member(s) of this Group has tackled successfully a similar problem, pl let me know.
Thanks in advance.
PS : I have done most of the obvious steps like downloading the latest S/ws direct from HP site etc. I have also installed .NET 2 and .NET 3 F/ws.
My PC is an Intel Dual Core, 3 GHz, 930 Processor with 1 GB RAM and 2 x 250 GB Hard Disks, and Windows XP Professional updated with the latest SP2 etc till date.