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My Pc Crashed & Knocked Out The Orange Broadband Software Out.?

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#1 cabaret44


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Posted 06 May 2007 - 06:26 PM

Running Vista, Have investigated problem. Device manager says there's a problem with LAN connection & WAN miniports (exclamation mark beside each) - recognises drivers are installed, but says there's a problem (code31) when it tries to load them. I've tried reinstalling the Orange software (also have latest driver 4.1), but each time I try to, PC tells me it needs the driver, can't locate the modem & halts the broadband installation (stops on step 4). Would uninstalling the LAN & WAN entries be the answer & if so, what would I do next? Please help! I fear a complete formatting & reinstall of my OS is looming & I really don't want to have to.....

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#2 usasma


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Posted 07 May 2007 - 06:22 AM

What is the make and model of your computer? Generally the software from the ISP doesn't contain drivers for your network card and it's functions.
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