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Windows Explorer Error Messages, Cant Delete Folder.


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7 replies to this topic

#1 cliver

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Posted 06 May 2007 - 04:30 PM

My limewire folder "shared" cannot be removed no matter what i try.

If i try to select the folder i get a window explorer error message, even if i just put the mouse cursor over the folder. If i try a windows search for the folder it crashes, if i scan the folder with AVG virus scan that crashes.

Ive tried delete doctor and kill box..both those crashed when trying to delete the folder. If i run a system defrag it crashes after reaching 21%.

If any program attempts to access the folder it crashes every time. This is by far the oddest problem ive ever had, any help would be very nice.. im about to lose my mind. :thumbsup:

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#2 fozzie

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Posted 06 May 2007 - 04:43 PM

Posted Image to BC

Have you tried in in safe mode?

Have you checked the folder's Properties?
Right click the folder, and select Properties.
Make sure it's not set to Read-only.
If it is, uncheck it, click Apply, and click OK.
Now try to delete it.

If none of the above works, here are a couple of programs, you can try:
in safe mode

Eraser
Unlocker
Delete DEoctor

There's also this Microsoft Knowledge Base Article that might be helpful:
How To Take Ownership of a File or Folder in Windows XP

Edited by fozzie, 06 May 2007 - 04:44 PM.


#3 cliver

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Posted 06 May 2007 - 04:48 PM

I cant even put my mouse cursor over the folder so the going to properties thing cant be done.

Ive tried in safe mode also, i havnt tried using those suggested programs in safe mode yet, ill try now.

Edit: trying it in safe mode didnt work. I get a windows explorer message, stating that its encountered a problem and needs to close...every time i try to access the folder

Edited by cliver, 06 May 2007 - 05:12 PM.


#4 usasma

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Posted 06 May 2007 - 05:15 PM

I'd suspect an infection - and would suggest that you post a HiJackThis log. Please read the instructions at this link for posting a HiJack This log: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#5 cliver

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Posted 06 May 2007 - 05:25 PM

Logfile of HijackThis v1.99.1
Scan saved at 6:19:28 PM, on 5/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\Rundll32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\zlfky.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O3 - Toolbar: (no name) - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Name of App] C:\Program Files\SAMSUNG\FW LiveUpdate\Liveupdate.exe
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\RunServices: [NTSF MICROSOFT SYSTEM] ntsf.exe
O4 - HKCU\..\Run: [NTSF MICROSOFT SYSTEM] ntsf.exe
O4 - HKCU\..\Run: [SP2 Connection Patcher] "C:\Program Files\SP2 Connection Patcher\SP2ConnPatcher.exe" -n=200
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
O4 - Global Startup: AVG Anti-Spyware.lnk = C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\ieSpell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\ieSpell.dll/SPELLCHECK.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.11) - http://gameadvisor.futuremark.com/global/msc311.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0F24A023-EA78-4A0D-99DF-D348E50783A5}: NameServer = 85.255.115.54,85.255.112.105
O17 - HKLM\System\CCS\Services\Tcpip\..\{4D9B29AF-DB0B-4C96-9E53-8F5E27B6444A}: NameServer = 85.255.115.54,85.255.112.105
O17 - HKLM\System\CCS\Services\Tcpip\..\{6F668486-1528-4029-BE45-6D534E90D458}: NameServer = 85.255.115.54,85.255.112.105
O17 - HKLM\System\CCS\Services\Tcpip\..\{B9B79A7B-85CF-4213-9E82-4CE4FDD44E53}: NameServer = 85.255.115.54,85.255.112.105
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.54 85.255.112.105
O17 - HKLM\System\CS2\Services\Tcpip\..\{0F24A023-EA78-4A0D-99DF-D348E50783A5}: NameServer = 85.255.115.54,85.255.112.105
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.115.54 85.255.112.105
O17 - HKLM\System\CS3\Services\Tcpip\..\{0F24A023-EA78-4A0D-99DF-D348E50783A5}: NameServer = 85.255.115.54,85.255.112.105
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.54 85.255.112.105
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Network Security Service (NSS) (%AF) - Unknown owner - C:\WINDOWS\system32\mfcsh32.exe (file missing)

#6 usasma

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Posted 06 May 2007 - 05:33 PM

Please read the instructions about posting HJT logs in the link that I gave previously. The HJT Team members don't spend a whole lot of time outside of their forum - so your log may not get worked on.

I'd suspect an infection - and would suggest that you post a HiJackThis log. Please read the instructions at this link for posting a HiJack This log: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/


PS - IMAO (In My Amateur Opinion) it does look like you're infected.

Edited by usasma, 06 May 2007 - 05:34 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 cliver

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Posted 06 May 2007 - 05:34 PM

I posted it in that forum also.

#8 tg1911

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Posted 06 May 2007 - 08:17 PM

cliver,

Since you have an open HJT log posted in the HijackThis Logs and Analysis forum, you shouldn't make any changes to your system.
That could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.
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