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Problems With Infected Computer "vundo Infection"


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6 replies to this topic

#1 mal0101

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Posted 06 May 2007 - 03:02 AM

Hi

Being a 1st timer I have looked thru your site, its very interesting and I hope I am in the right place for this.

Have read heaps and tried all the suggestions here and elsewhere, sofar here has being very informative but cannot seem to fix problem.

My daughters picked it up whilst surfing MSN when some goof sent them a "is this you? check your picture out" message. Which obviously they did!!

I thought it was only a "oo.exe" file virus but have tended to find more and more as I have dug deaper.

Running XP Pro with MS Applications and Internet Security 2007 as virus/system scanner.

Internet Security (IS) continues to find Trojan.Vundo and removes it but it keeps coming back everyday, confirmed by IS history log.

Have tried many other applications to fix this from several forums, Vundofix, AVG, Pirex, Stinger and Ad-Adware with no luck (i think) as computer is still slow and I have trouble running Windows Explorer without being able to complete a full scan as it errors half way thru at Nero, then we send of a error report off to MS and start again.

I have also deleted programs like MSN and Limewire, the system has been scanned cleaned up and defraged. MSN popup for run program was also a hint that something was wrong as it asked to do this on every signin.

Words like *zip, robot, backdoor, trojan, vundo, oo.exe", I have been checking for these are from other forums and explained as being key file names and are linked to this problem.

I think the oo.exe has been removed but I am not entirely sure.

I have not completed your last suggested vundo forum step of using virtumundobegone as yet, but I can if required.

Hope you can help as I am at wits end now after a week of failed attempts. Thanks in advance for your help.

Regards

Mal

Below is my Hijackthis log file for you to look at and comment.

Logfile of HijackThis v1.99.1
Scan saved at 5:09:36 PM, on 6/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ASUS\PC Probe II\Probe2.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WinFast\WFDTV\DTVSchdl.exe
C:\Program Files\WinFast\WFDTV\WFWIZ.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\explorer.exe
C:\_Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {E534476C-E06E-4A9D-8B9C-C947C0CC4573} - C:\WINDOWS\system32\csvpomyn.dll (file missing)
O2 - BHO: (no name) - {F49ED2B3-08F5-4BA3-8536-2DAEE8C8409B} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Launch PC Probe II] "C:\Program Files\ASUS\PC Probe II\Probe2.exe" 1
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [WinFastDTV] C:\Program Files\WinFast\WFDTV\DTVSchdl.exe
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFDTV\WFWIZ.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx1\PXConsole.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: PC Probe II V1.03.03.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1166690907219
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - Winlogon Notify: tuvvwts - C:\WINDOWS\
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: WinFast® Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Attached Files



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#2 miekiemoes

miekiemoes

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Posted 07 May 2007 - 07:46 AM

Hello,

I see you have Windows Defender running.
The real-time protection may interfere with the fixes, that's why I want you to turn it off.

To turn real-time protection off
Open Windows Defender. (Click Start, click Programs, and then click Windows Defender.)
Click Tools, and then click General Settings.
Under Real-time protection options, Uncheck the Turn on real-time protection (recommended) check box.
Then click Save.

When your hijackthislog is clean again, please turn on the realtime protection again.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {E534476C-E06E-4A9D-8B9C-C947C0CC4573} - C:\WINDOWS\system32\csvpomyn.dll (file missing)
O2 - BHO: (no name) - {F49ED2B3-08F5-4BA3-8536-2DAEE8C8409B} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O20 - Winlogon Notify: tuvvwts - C:\WINDOWS\


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u1.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u1".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    - Examples of older versions in Add or Remove Programs:
    • Java 2 Runtime Environment, SE v1.4.2
    • J2SE Runtime Environment 5.0
    • J2SE Runtime Environment 5.0 Update 6
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
* Download Combofix to your desktop.
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 mal0101

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Posted 08 May 2007 - 06:59 AM

Hi and Thanks for your quick response,

I can see by the forum that you guys are busy with heaps of posts the last few days.

I followed your response and worked through each item completely, and have attached the files as requested.

Overall it took about an hour to do so I hope all turns out to be okay.

Look forward to your response.

Once again thanks for ypur time and effort.

Malcolm

Attached Files



#4 miekiemoes

miekiemoes

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Posted 08 May 2007 - 07:09 AM

Hi,

Please do not attach logs, but copy and paste them in the thread instead.

Anyway, do next...

Please set your system to show all files.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Please hide your hidden files and folders afterwards again, when we are done with this thread and your problems are solved, because above instructions to set your system to show all files, unhide legit files and folders as well.
And I don't want you to delete them because they may look suspicious. To hide them again, just perform the above instructions in the opposite way.


Delete next files:

C:\WINDOWS\system32\hjllm.ini2
C:\WINDOWS\system32\hjllm.bak2
C:\WINDOWS\system32\hjllm.bak1

Go to next site:
http://www.virustotal.com/en/indexf.html
On top you'll find 'Browse'
Click the browse button and browse to next file:

C:\WINDOWS\ua2.dll

Click open.
Then click the 'Send' button next to it.
This will scan the file. Please be patient.
Once scanned, copy and paste the results in your next reply.

The rest of your logs look clean again by the way (except from above files)
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 mal0101

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Posted 09 May 2007 - 06:13 AM

Sorry about attaching files.

Followed your notes and have copied the log below for you as requested.

The system has certainly improved, Nortons is not showing anymore clean ups of Tojan.Vundo however we are still experiencing trouble searching in windows explorer for added files (ie backdoor trojan etc), it continues to fail at or around the following address in Nero scout which is the database of files for Nero 7
nero scout\music\bygenre\unknowngenre\byartist\byunknownartist\byalbum\unknownalbum
the actual folders are also slow to open by themselves.

Will await your next comments, thanks for your help once again.

Malcolm

Complete scanning result of "ua2.dll", received in VirusTotal at 05.09.2007, 12:53:36 (CET).

Antivirus Version Update Result
AhnLab-V3 2007.5.9.0 05.09.2007 no virus found
AntiVir 7.4.0.15 05.09.2007 no virus found
Authentium 4.93.8 05.08.2007 no virus found
Avast 4.7.997.0 05.09.2007 no virus found
AVG 7.5.0.467 05.08.2007 no virus found
BitDefender 7.2 05.09.2007 no virus found
CAT-QuickHeal 9.00 05.08.2007 no virus found
ClamAV devel-20070416 05.09.2007 no virus found
DrWeb 4.33 05.09.2007 no virus found
eSafe 7.0.15.0 05.08.2007 no virus found
eTrust-Vet 30.7.3621 05.09.2007 no virus found
Ewido 4.0 05.09.2007 no virus found
FileAdvisor 1 05.09.2007 No threat detected
Fortinet 2.85.0.0 05.09.2007 no virus found
F-Prot 4.3.2.48 05.08.2007 no virus found
F-Secure 6.70.13030.0 05.09.2007 no virus found
Ikarus T3.1.1.7 05.09.2007 no virus found
Kaspersky 4.0.2.24 05.09.2007 no virus found
McAfee 5026 05.08.2007 no virus found
Microsoft 1.2503 05.09.2007 no virus found
NOD32v2 2251 05.09.2007 no virus found
Norman 5.80.02 05.08.2007 no virus found
Panda 9.0.0.4 05.09.2007 no virus found
Prevx1 V2 05.09.2007 no virus found
Sophos 4.17.0 05.08.2007 no virus found
Sunbelt 2.2.907.0 05.05.2007 no virus found
Symantec 10 05.09.2007 no virus found
TheHacker 6.1.6.110 05.08.2007 no virus found
VBA32 3.12.0 05.08.2007 no virus found
VirusBuster 4.3.7:9 05.08.2007 no virus found
Webwasher-Gateway 6.0.1 05.09.2007 no virus found


Aditional Information
File size: 77312 bytes
MD5: de02c4d04088b69e64ecc30a3d9e22e5
SHA1: a5f66d420b6a6ebb04242fb85ca462a99dbf89b6
Bit9 info: http://fileadvisor.bit9.com/services/extin...4ecc30a3d9e22e5

VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.
> Go to: Home Contactar En Español
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#6 miekiemoes

miekiemoes

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Posted 09 May 2007 - 06:43 AM

Hi,

it continues to fail at or around the following address in Nero scout which is the database of files for Nero 7
nero scout\music\bygenre\unknowngenre\byartist\byunknownartist\byalbum\unknownalbum
the actual folders are also slow to open by themselves.

This may be because the contents of that folder is huge. That's why it hangs there or actually freezes when you want to open that folder.

Good to hear that the malware problem is resolved.

Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.

Happy Surfing again!
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#7 miekiemoes

miekiemoes

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Posted 12 May 2007 - 01:31 AM

Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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