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My Computer Shutdown And Gave Me An Error At Bootup


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2 replies to this topic

#1 GhostGift21

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Posted 05 May 2007 - 09:16 PM

I installed adaware cleaned up what was left
I installed Spybot and cleaned out what was left what else can i do
I installed trial version of the cleaner and it found one trojan and removed it. Don't remember the name was like vimnc or vimc something like that

I will be adding my results from my hijack this application
Hope this help you help me thanks.

:thumbsup:


Attached File  hijackthis.log   6.07KB   16 downloads

Edited by GhostGift21, 05 May 2007 - 09:17 PM.


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#2 SifuMike

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Posted 09 May 2007 - 06:39 PM

Hello GhostGift21,

Welcome to Bleeping Computer, and so very sorry for the delay.

If you still need help, please do the following:

You will need to use Internet Explorer for this scan.
Disable your antivirus program and go here to run BitDefender Online Scan.
Click on I Agree.
Avoid clicking on other links as you don't need to try out the full install at this point, just the online scanner.

When the ActiveX Control has loaded, click on "Click here to scan".
Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer.

NOTE: If you are running XP SP2, you may need to click on the Information Bar to allow the ActiveX to install and may need to repeat the BitDefender Online Scan.


When BitDefender completes the scan, select the "Detected Problems" tab.
Click on "Click here to export scan".
Save the file as an HTML to your Desktop.
Then click on the saved file and allow it to open with your browser.
Go to Edit - Select All then copy/paste that log back here.
Post the BitDefender log.


******************

Download ATF (Atribune Temp File) Cleanerę by Atribune DO NOT run it yet.

I see you have AVG Anti-Spyware 7.5 installed.
I want you to run it in the Safe Mode - see following instructions.


Select the "Update" button and click "Start update".
If you are having problems with the updater, manually update with the AVG Antispyware Full database installer from here.
Exit AVG Anti-Spyware 7.5 when done - DO NOT perform a scan yet.

Reboot your computer in "SAFE MODE" using the F8 method so Windows will start with minimal drivers and running processes.
To do this restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly.
A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

1.) Double-click the small BLUE Garbage Can ATF-Cleaner.exe file to run the program.
2.) At the top, under Main choose: Select All
3.) Click the Empty Selected button.

If you use the Firefox browser:
1.) At the top, click Firefox and choose: Select All
2.) Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use the Opera browser:
1.) At the top, click Opera and choose: Select All
2.) Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.


Scan with AVG Anti-Spyware 7.5 as follows:

1. Launch AVG Anti-Spyware 7.5, click on the "Scanner" button and choose the "Settings" tab.

Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.

Under "How to Scan?" check all (default).

Under "Possibly unwanted software" check all (default).

Under "What to Scan?" make sure "Scan every file" is selected (default).

Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".

2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.

4. IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.

Make sure that Set all elements to: shows Quarantine
(1)
, if not click on the link and choose Quarantine from the popup menu.
(2) At the bottom of the window click on the Apply all Actions button.
(3) When done, click the Save Scan Report button.
(4) Click the Save Report as button.
Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt.
Save to your desktop.
A copy of each report will also be saved in C:\Program Files\AVG Anti-Spyware 7.5\Reports\
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot to Normal Mode.


You posted a Hijackthis that is run from a beta version of Hijackthis. This verson still has bugs in it so we do not use it. :thumbsup:

Please delete that Beta version and download the latest version from the following link:

HijackThis Download Site with installer
Just click on Hijackthis_sfx.exe file that you downloaded.
A WinZip self extractor screen appears with the default location of C:\Program Files\Hijackthis.
Then press the Unzip button. Then close the Self-Extractor window.

Using My Computer/Windows Explorer, navigate to C:\Program Files\HijackThis and double click on HijackThis.exe to run it.

If you would like to make a shortcut for your Desktop so it's more easily accessable, right click HijackThis.exe and choose Send To > Desktop (create shortcut).

Please run the extracted HijackThis.exe from now on.

Do NOT attach your logs or put it in quotes or code, as it is hard to read that way.



When done, submit the BitDefender log, the [b]AVG Anti-Spyware 7.5
log and a fresh Hijackthis log.

Edited by SifuMike, 09 May 2007 - 07:18 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 SifuMike

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Posted 17 May 2007 - 10:27 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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