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Pop-ups W/internet Searches


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#1 cav4521

cav4521

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Posted 03 May 2007 - 02:10 PM

Guys, I am new to this forum and actually pretty new to hijackthis. Any help/insight you have would be greatly appreciated. I have a pc here (Windows XP SP2) That has this annoying habit of launching a pop-up add or new web page as topics are entered into search browsers. I have searched through the startup apps, runh both spybot and ad-aware and have not been successful in preventing the problem. I ran Hijackthis and nothing stood out for me. Here is the Log, if you guys can find anything that would be a great help!

--------------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 3:32:35 PM, on 04/30/07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\csasvc.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Documents and Settings\ken.MJV\Desktop\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: Class - {802D93AD-A20E-926F-E638-113DE7591470} - C:\WINDOWS\ongqd1.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [pdfFactory Dispatcher v2] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Corel Network monitor worker - {2AF43AF4-D1ED-4AFC-BF5F-C76FD829EFD8} - C:\WINDOWS\System32\iegfxfrw.dll (file missing)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {2AF43AF4-D1ED-4AFC-BF5F-C76FD829EFD8} - C:\WINDOWS\System32\iegfxfrw.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Corel Network monitor worker - {2AF43AF4-D1ED-4AFC-BF5F-C76FD829EFD8} - C:\WINDOWS\System32\iegfxfrw.dll (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {2AF43AF4-D1ED-4AFC-BF5F-C76FD829EFD8} - C:\WINDOWS\System32\iegfxfrw.dll (file missing) (HKCU)
O15 - Trusted Zone: http://*.billingnow.com
O15 - Trusted Zone: *.ca.com
O15 - Trusted Zone: *.hp.com
O15 - Trusted Zone: *.irs.gov
O15 - Trusted Zone: *.mjvcpa.com
O15 - Trusted Zone: *.nbti.net
O15 - Trusted Zone: http://*.reliablestats.com
O15 - Trusted Zone: *.state.il.us
O15 - Trusted Zone: *.symantec.com
O15 - Trusted Zone: http://*.winantispyware.com
O15 - Trusted Zone: http://*.winantivirus.com
O15 - Trusted Zone: http://*.winantiviruspro.com
O15 - Trusted Zone: http://*.winfixer.com
O15 - Trusted Zone: http://*.winnanny.com
O15 - Trusted Zone: http://*.winsoftware.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestpatrol.com/pestscan/axscanner.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/13f81ffc7fe682...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1097070113062
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://nbti.webex.com/client/T23L/support/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = MJV.local
O17 - HKLM\Software\..\Telephony: DomainName = MJV.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = MJV.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = MJV.local
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Creative Solutions Accounting Print Service (CSAPrintService) - Creative Solutions - C:\WINDOWS\csasvc.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--------------------------------------------------------------------------

Thanks in advance.

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#2 jurgenv

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Posted 04 May 2007 - 05:33 PM

Please download this tool:

http://pcalsicuro.phpsoft.it/FixGrom.exe

Place it on your desktop and run the removal tool, after that, reboot your system and post me a new hijackthis log.
Greets Jürgenv

Donation: Click me.




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