when i booted up this morning, my computer running windows xp professional, the chkdsk utility did its auto chk thing and i didn't hit any key to stop it when i was prompted. i figured that it must have auto started for a reason. i stepped away from my computer to give it time to do its thing and when i returned an hour later it was still going through the 3 phases. I sat to watch it and it just continued to run over and over again ending with a positive outcome.
So i shut the computer down manually, and then pressed the button again to start it back up. This time i hit any key when prompted by the chkdsk utility to stop it before it starts and it avoided the continuous running of the utility. i went to the event viewer and read in the system logs something about the ntfs file structure being corrupted.
i next went to cmd prompt to run the chkdsk utility with the /f switch in hopes of repairing this problem. An error message 'chkdsk cannot run because the volume is in use by another process..........' is the response.
the last thing i did was reboot to see if by some chance it would start o.k. and of course the first of the 3 phases of chkdsk started running and never stopped. It just keeps going through the phases continuously.
do you know what the next steps would be to solving this problem?