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Avg Free And Outlook Probs


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6 replies to this topic

#1 Demon Cleaner

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Posted 01 May 2007 - 01:37 PM

hi.i installed avg free on a friends pc an they had probs accessing their msgs in their inbox in outlook.is there a way to configure this as i am not that well up on avg or outlook!

cheers chris

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#2 usasma

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Posted 01 May 2007 - 03:08 PM

AVG shouldn't cause this sort of problem normally - was anything else changed at the same time?
Have you tried uninstalling AVG to see if that fixes it?
What sort of email account are they checking (POP3, Hotmail, IMAP, etc)?
Is this Outlook or Outlook Express?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Demon Cleaner

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Posted 01 May 2007 - 04:31 PM

uninstalling avg sorted the proble but has left the laptop without an av for now.
its outlook express with pop3 they are using a other than that im stumped.is it worth trying avast?
cheers chris

#4 usasma

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Posted 01 May 2007 - 08:21 PM

YES!!! Try Avast - it's gotta have an A/V for safety! I'd also double check the POP3 settings in OE to ensure that they haven't been corrupted.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Demon Cleaner

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Posted 01 May 2007 - 08:28 PM

hi.there not going online at the mo anyway till i sorted this out but they havent been using an av for 2 yrs now.some people eh?!!

cheers

#6 dc3

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Posted 02 May 2007 - 12:52 AM

My first thought here is what are you using for a firewall? AVG by itself doesn't usually have this kind of problem.

Is this blocking all messages or just a specific type?

There are a couple of things that you can do, one would be to disable the e-mail scans, and the other would be to go into the properties of the e-mail scanner and disable the heuristic analysis.

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#7 usasma

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Posted 02 May 2007 - 07:02 AM

Just a thought - was this the AVG Free antivirus - or was it the AVG Antispyware? I could see where the antispyware could conceivably do this - but not the antivirus.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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