Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Mcafee Popped Up Message - Bo:heap Overflow In Winword.exe


  • This topic is locked This topic is locked
2 replies to this topic

#1 tmerrifield

tmerrifield

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:42 PM

Posted 01 May 2007 - 01:25 PM

On my computer running WXP a McAfee message popped up with "bo:heap overflow" in winword.exe. It says it was blocked but it's the second time I've gotten the message. I've copied my HJT log file below and appreciate any guidance to ensure I'm not infected.

Logfile of HijackThis v1.99.1
Scan saved at 2:15:42 PM, on 5/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\ACT\ACT for Windows\Act8.exe
C:\HIJACKTHIS\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files\ACT\ACT for Windows\Act8.exe" -stayrunning
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: UPS OnLine PLD Reminder Utility.lnk = C:\UPS\UOWS\PldReminder.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\IBM\Java142\jre\bin\NPJPI142.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1150410144484
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1152890245750
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = comnet.com
O17 - HKLM\Software\..\Telephony: DomainName = comnet.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = comnet.com
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Edited by tmerrifield, 02 May 2007 - 12:46 PM.


BC AdBot (Login to Remove)

 


#2 SifuMike

SifuMike

    malware expert


  • Members
  • 15,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:12:42 PM

Posted 05 May 2007 - 10:42 PM

Hello tmerrifield,

You log looks clean, but I notice you have Viewpoint Manager installed.

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".
This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546
Additional info: http://vil.nai.com/vil/content/v_137262.htm

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

Viewpoint
Viewpoint Manager
Viewpoint Media Player
Viewpoint Toolbar



McAfee message popped up with "bo:heap overflow" in winword.exe. It says it was blocked but it's the second time I've gotten the message.


Buffer Overflow messages have been appear in McAfee for sereral years. :thumbsup:
Here is the McAfee thread on it:
http://forums.mcafeehelp.com/viewtopic.php...ghlight=winword
http://forums.mcafeehelp.com/viewtopic.php...sc&start=60
The usual fix is to upgrade to the latest McAfee 8.51 version.

As a work-around (not recommended), you can disable the buffer overflow protection



You could run another online scanner, just to make sure nothing is still lurking.
You will need to use Internet Explorer for this scan.
Disable your McAfee antivirus program and go here to run BitDefender Online Scan.
Click on I Agree.
Avoid clicking on other links as you don't need to try out the full install at this point, just the online scanner.

When the ActiveX Control has loaded, click on "Click here to scan".
Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer.

NOTE: If you are running XP SP2, you may need to click on the Information Bar to allow the ActiveX to install and may need to repeat the BitDefender Online Scan.


When BitDefender completes the scan, select the "Detected Problems" tab.
Click on "Click here to export scan".
Save the file as an HTML to your Desktop.
Then click on the saved file and allow it to open with your browser.
Go to Edit - Select All then copy/paste that log back here.
Post the BitDefender log.

Edited by SifuMike, 05 May 2007 - 11:03 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 SifuMike

SifuMike

    malware expert


  • Members
  • 15,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:12:42 PM

Posted 12 May 2007 - 12:48 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users