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Automatic Restart Following Standby


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#1 duke600ss

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Posted 01 May 2007 - 07:27 AM

My computer will no longer stay in standby. It restarts immediately and if left unattended cycles between standby and on. Scans with AVG antivirus, Spywate Doctor and Superantispyware reveal nothing. Unchecking automatic restart after system failure has no effect.
I don't know if this is any worse than annoying but I would like to eliminate it. Can anyone help please?
Allan

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#2 quietman7

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Posted 01 May 2007 - 02:36 PM

What happens if you turn off standby altogether?
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#3 duke600ss

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Posted 01 May 2007 - 02:49 PM

Thanks Quietman
I don't know how to turn off standby but if I press Turn Off the computer stays off.
It may be coincidental but I have just noticed that if I enter an address in the browser I am now redirected to a Google search although links in my Favourites eg BleepingComputer.com still work ok.
Further scans still show nothing.
Thank you for your help.
Allan

#4 quietman7

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Posted 01 May 2007 - 05:21 PM

Power Management in Windows XP
How to troubleshoot hibernation and standby issues in Windows XP
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#5 duke600ss

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Posted 02 May 2007 - 03:24 AM

Hello Quietman7
Activating the never go into standby option makes no difference - if I go into standby manually the computer still restarts immediately. However it no longer goes into standby and cycles on and off when left unattended.
The other problem that typing an address into the browser results in an unwanted Google search is still present. Clicking on links eg in your email still works ok.
Look forward to hearing from you.
Allan

#6 quietman7

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Posted 02 May 2007 - 04:25 AM

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Download and scan with SUPERAntiSpyware Free for Home Users in "SAFE MODE".
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • When done, select "Scan for Harmful Software".
  • There are three scanning options. Choose "Perform Complete Scan" and click "Next".
  • When done, a Scan Summary will appear with potentially harmful items that were detected. Click "OK".
  • Make sure they all have a checkmark next to them and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • Select close to exit the program.
Then perform this online Virus scan: BitDefender Online Scanner. <- Add a check by "Autoclean".
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]
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#7 duke600ss

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Posted 02 May 2007 - 07:31 AM

Hello Quietman7
I've done all you suggest. SuperAntispyware showed nothing. BitDefender detected infection which it presumably could not deal with since it indicated at the end that my computer is still infected.
Here is the BitDefender report:BitDefender Online Scanner



Scan report generated at: Wed, May 02, 2007 - 13:13:47





Scan path: C:\;D:\;E:\;F:\;G:\;H:\;I:\;J:\;K:\;L:\;M:\;N:\;O:\;







Statistics

Time
00:52:58

Files
353999

Folders
4045

Boot Sectors
4

Archives
9556

Packed Files
36609




Results

Identified Viruses
1

Infected Files
10

Suspect Files
0

Warnings
0

Disinfected
0

Deleted Files
10




Engines Info

Virus Definitions
503616

Engine build
AVCORE v1.0 (build 2397) (i386) (Feb 8 2007 14:24:08)

Scan plugins
14

Archive plugins
38

Unpack plugins
6

E-mail plugins
6

System plugins
1




Scan Settings

First Action
Disinfect

Second Action
Delete

Heuristics
Yes

Enable Warnings
Yes

Scanned Extensions
*;

Exclude Extensions


Scan Emails
Yes

Scan Archives
Yes

Scan Packed
Yes

Scan Files
Yes

Scan Boot
Yes




Scanned File
Status

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP16\A0006511.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP16\A0006511.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP16\A0006511.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP17\A0006595.exe=>(RAR Sfx o)=>svchest.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP17\A0006595.exe=>(RAR Sfx o)=>svchest.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP17\A0006595.exe=>(RAR Sfx o)=>svchest.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP17\A0006595.exe=>(RAR Sfx o)
Update failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP17\A0006597.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP17\A0006597.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP17\A0006597.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0006748.exe=>(RAR Sfx o)=>svchest.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0006748.exe=>(RAR Sfx o)=>svchest.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0006748.exe=>(RAR Sfx o)=>svchest.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0006748.exe=>(RAR Sfx o)
Update failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0006749.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0006749.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0006749.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0009069.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0009069.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0009069.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0009074.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0009074.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP18\A0009074.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011808.EXE=>(RAR Sfx o)=>wzyyy.exe=>(RAR Sfx o)=>svchest.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011808.EXE=>(RAR Sfx o)=>wzyyy.exe=>(RAR Sfx o)=>svchest.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011808.EXE=>(RAR Sfx o)=>wzyyy.exe=>(RAR Sfx o)=>svchest.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011808.EXE=>(RAR Sfx o)=>wzyyy.exe=>(RAR Sfx o)
Update failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011809.exe=>(RAR Sfx o)=>svchest.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011809.exe=>(RAR Sfx o)=>svchest.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011809.exe=>(RAR Sfx o)=>svchest.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011809.exe=>(RAR Sfx o)
Update failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011810.exe=>(RAR Sfx o)=>svchest.reg
Infected with: Trojan.Downloader.Delf.ALF

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011810.exe=>(RAR Sfx o)=>svchest.reg
Disinfection failed

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011810.exe=>(RAR Sfx o)=>svchest.reg
Deleted

C:\System Volume Information\_restore{49C46D34-AD57-472C-845E-817FDA70A177}\RP28\A0011810.exe=>(RAR Sfx o)
Update failed

Thank you for your help.
Allan

#8 quietman7

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Posted 02 May 2007 - 08:44 AM

If you posted the complete logfile, then everything found by BitDefender was in Sytem Restore.

Set a New Restore Point:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Repeat the BitDefender scan and see if it finds anything else.
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#9 duke600ss

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Posted 02 May 2007 - 01:08 PM

I have done as you suggest. Latest BitDefender scan shows nothing.
The browser redirect to Google search seems to have gone but the standby problem remains!
Thanks for your help. I look forward to hearing from you again.
Allan

#10 quietman7

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Posted 02 May 2007 - 05:23 PM

How to troubleshoot hibernation and standby issues in Windows XP
Standby & Hibernate Issues in Windows XP
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#11 duke600ss

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Posted 05 May 2007 - 12:05 PM

Thank you very much for all your help.
I have followed the links you gave me but they do not address my standby problem but I suppose it is a minor annoyance!
Allan




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