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Trojan And Malware


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13 replies to this topic

#1 lynette11

lynette11

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Posted 01 May 2007 - 02:00 AM

hi, this is my girlfriends computer and i am trying to help her remove a trojan and malware that keeps coming up on her virus scans and adware se personal.
the first one that comes up is
malware name: win32:cnsadd (adw)
type: adware
location: c:\ docume~1\michelle\locals~1\temp\AAWTMP\c1200531\DASFC.

The second one that comes up is
name: win32:small-TD (trj) and crishook.dll (not sure if that is the name of the virus)
type: trojan horse
location: is the same as above.

I have gone into the temp folder but i cannot find anything.
i have tryed to move it to the virus chest and it will go in there, i will delete the file, but it keeps coming back again. i disable my system restore while trying to do this not sure what to do now, some help would be really apprecaited.
here is my log.
Logfile of HijackThis v1.99.1
Scan saved at 6:31:18 p.m., on 1/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xtra.co.nz
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxdm824YYNZ
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/229?34f22ca698094f73b80b80806516a4c2
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/230?34f22ca698094f73b80b80806516a4c2
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

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#2 RichieUK

RichieUK

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Posted 01 May 2007 - 09:10 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum lynette11 :thumbsup:

Download ATF Cleaner by Atribune:
http://www.atribune.org/ccount/click.php?id=1

Double-click ATF-Cleaner.exe to run the program.
Click 'Select All' found at the bottom of the list.
Click the 'Empty Selected' button.

If you use Firefox browser, do this also:
Click Firefox at the top and choose 'Select All' from the list.
Click the 'Empty Selected' button.
NOTE:
If you would like to keep your saved passwords,please click 'No' at the prompt.

If you use Opera browser,do this also:
Click Opera at the top and choose 'Select All' from the list.
Click the 'Empty Selected' button.
NOTE:
If you would like to keep your saved passwords,please click 'No' at the prompt.

Click 'Exit' on the Main menu to close the program.

***********************

Please download DrWeb-CureIt & save it to your desktop. DO NOT perform a scan yet.

You should copy/print the following because you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE" using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Scan with DrWeb-CureIt as follows:
* Double-click on drweb-cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
* Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
* Once the short scan has finished, Click Options > Change settings
* Choose the "Scan tab" and UNcheck "Heuristic analysis"
* Back at the main window, click "Select drives" (a red dot will show which drives have been chosen)
* Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
* When done, a message will be displayed at the bottom advising if any viruses were found.
* Click "Yes to all" if it asks if you want to cure/move the file.
* When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
(This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
* Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
* Save the DrWeb.csv report to your desktop.
* Exit Dr.Web Cureit when done.
* Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
* After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

***********************

Please download Combofix and save to the desktop:
http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe
Note:
It is important that it is saved directly to your desktop

Close any open browsers.
Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the C:\ComboFix.txt into your next reply.
Note:
Do not mouseclick combofix's window whilst it's running.
That may cause the program to freeze/hang.


Also post a new Hijackthis log please.
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#3 lynette11

lynette11
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Posted 01 May 2007 - 10:49 PM

Sorry it has taken so long for me to reply,
have done all the scans here are the logs.
nLogfile of HijackThis v1.99.1
Scan saved at 3:31:47 p.m., on 2/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Eset\nod32kui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xtra.co.nz
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxdm824YYNZ
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/229?34f22ca698094f73b80b80806516a4c2
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/230?34f22ca698094f73b80b80806516a4c2
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

DR WEB LOG


riched20.dll;C:\Program Files\MSN Messenger;Adware.Msearch;Incurable.Moved.;
A0003186.dll;E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6;Adware.Sohu;Incurable.Moved.;
CnsMin.dll;E:\WINDOWS\Downloaded Program Files;Adware.Cdn;Incurable.Moved.;
keepmain.dll;E:\WINDOWS\Downloaded Program Files;Adware.Cdn;Incurable.Moved.;
lsmgr.dll;E:\WINDOWS\system32;Adware.Sohu;Incurable.Moved.;
CnsMinKP.sys;E:\WINDOWS\system32\drivers;Adware.Cdn;Incurable.Moved.;

COMBO FIX LOG


"michelle" - 07-05-02 14:34:48 Service Pack 2
ComboFix 07-05.01.V - Running from: "C:\Documents and Settings\michelle\Desktop\"


(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\DOCUME~1\michelle\Desktop\internet.lnk


((((((((((((((((((((((((((((((( Files Created from 2007-04-02 to 2007-05-02 ))))))))))))))))))))))))))))))))))


2007-05-02 12:55 <DIR> d-------- C:\DOCUME~1\michelle\DoctorWeb
2007-05-01 19:55 512,096 --a------ C:\WINDOWS\system32\drivers\amon.sys
2007-05-01 19:55 298,104 --a------ C:\WINDOWS\system32\imon.dll
2007-05-01 19:55 15,424 --a------ C:\WINDOWS\system32\drivers\nod32drv.sys
2007-05-01 18:05 <DIR> d-------- C:\Program Files\Network Associates
2007-05-01 17:25 <DIR> d-------- C:\Program Files\uTorrent
2007-05-01 17:25 <DIR> d-------- C:\DOCUME~1\michelle\APPLIC~1\uTorrent
2007-05-01 17:03 29,074 --a------ C:\WINDOWS\system32\drivers\glauiad.sys
2007-05-01 17:03 24,576 --a------ C:\WINDOWS\system32\CoInst.dll
2007-05-01 17:03 <DIR> d-------- C:\Program Files\D-Link
2007-04-30 15:03 86,094 --a------ C:\WINDOWS\BPMNT.dll
2007-04-30 15:03 71,749 --a------ C:\WINDOWS\hcextoutput.dll
2007-04-30 15:03 267,845 --a------ C:\WINDOWS\tsc.exe
2007-04-30 15:03 1,101,904 --a------ C:\WINDOWS\vsapi32.dll
2007-04-30 15:03 <DIR> d-------- C:\WINDOWS\report
2007-04-30 15:03 <DIR> d-------- C:\WINDOWS\AU_Backup
2007-04-30 13:15 69,689 --a------ C:\WINDOWS\UNZIP.DLL
2007-04-30 13:15 507,904 --a------ C:\WINDOWS\TMUPDATE.DLL
2007-04-30 13:15 286,720 --a------ C:\WINDOWS\PATCH.EXE
2007-04-30 13:15 <DIR> d-------- C:\WINDOWS\AU_Temp
2007-04-30 13:15 <DIR> d-------- C:\WINDOWS\AU_Log
2007-04-21 12:20 2,320,000 --a------ C:\WINDOWS\system32\TUKernel.exe
2007-04-21 11:54 <DIR> d-------- C:\Program Files\TuneUp Utilities 2006
2007-04-21 11:54 <DIR> d-------- C:\DOCUME~1\michelle\APPLIC~1\TuneUp Software
2007-04-21 11:53 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-04-21 11:53 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\TuneUp Software
2007-04-20 14:49 <DIR> d-------- C:\DOCUME~1\michelle\APPLIC~1\Google
2007-04-20 14:49 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Google
2007-04-20 14:47 <DIR> d-------- C:\Program Files\Google
2007-04-18 18:01 786,432 --ah----- C:\DOCUME~1\Guest\NTUSER.DAT


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-05-01 07:32:14 -------- d-----w C:\DOCUME~1\michelle\APPLIC~1.\uTorrent
2007-05-01 05:03:30 -------- d--h--w C:\Program Files\InstallShield Installation Information
2007-04-26 08:54:16 3,094 -c--a-w C:\DOCUME~1\michelle\APPLIC~1.\wklnhst.dat
2007-04-20 23:58:08 -------- d-----w C:\Program Files\Windows Live Safety Center
2007-04-20 23:54:03 -------- d-----w C:\DOCUME~1\michelle\APPLIC~1.\TuneUp Software
2007-04-20 02:49:37 -------- d-----w C:\DOCUME~1\michelle\APPLIC~1.\Google
2007-04-12 21:43:09 664 ----a-w C:\WINDOWS\system32\d3d9caps.dat
2007-03-18 04:57:50 -------- d-----w C:\DOCUME~1\michelle\APPLIC~1.\Apple Computer
2007-03-18 03:50:06 -------- d-----w C:\Program Files\iTunes
2007-03-18 03:49:55 -------- d-----w C:\Program Files\iPod
2007-03-18 03:49:29 -------- d-----w C:\Program Files\QuickTime
2007-03-18 03:48:18 -------- d-----w C:\Program Files\Apple Software Update
2007-03-17 13:43:01 292,864 ----a-w C:\WINDOWS\system32\winsrv.dll
2007-03-08 15:36:28 577,536 ----a-w C:\WINDOWS\system32\user32.dll
2007-03-08 15:36:28 40,960 ----a-w C:\WINDOWS\system32\mf3216.dll
2007-03-08 15:36:28 281,600 ----a-w C:\WINDOWS\system32\gdi32.dll
2007-03-08 13:47:48 1,843,584 ----a-w C:\WINDOWS\system32\win32k.sys
2007-03-08 03:24:06 -------- d-----w C:\DOCUME~1\michelle\APPLIC~1.\AdobeUM
2007-02-05 20:17:02 185,344 ----a-w C:\WINDOWS\system32\upnphost.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
"{53707962-6F74-2D53-2644-206D7942484F}"="C:\PROGRA~1\SPYBOT~1\SDHelper.dll"
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"="C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll"
"{AA58ED58-01DD-4d91-8333-CF10577473F7}"="c:\program files\google\googletoolbar1.dll"
"{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}"="C:\Program Files\Windows Live Toolbar\msntb.dll"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"MimBoot"="C:\\PROGRA~1\\MUSICM~1\\MUSICM~1\\mimboot.exe"
"RoxioDragToDisc"="\"C:\\Program Files\\Roxio\\Easy Media Creator 7\\Drag to Disc\\DrgToDsc.exe\""
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_05\\bin\\jusched.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"nod32kui"="\"C:\\Program Files\\Eset\\nod32kui.exe\" /WAITSERVICE"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\ctfmon.exe"
"IncrediMail"="C:\\Program Files\\IncrediMail\\bin\\IncMail.exe /c"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoCDBurning"=dword:00000000

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa
Authentication Packages msv1_0\0\0
Security Packages kerberos\0msv1_0\0schannel\0wdigest\0\0
Notification Packages scecli\0\0


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost]
HTTPFilter HTTPFilter\0\0
LocalService Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService DnsCache\0\0
DcomLaunch DcomLaunch\0TermService\0\0
rpcss RpcSs\0\0
imgsvc StiSvc\0\0
termsvcs TermService\0\0
Usnsvc usnsvc\0\0


[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{fb27fda2-f2eb-11db-8aaf-a823e74d877f}]
Shell\AutoRun\command C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL diskcheck.exe f:


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\1-Click Maintenance.job
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\Check Updates for Windows Live Toolbar.job

********************************************************************

catchme 0.3.660 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-05-02 14:37:31
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


********************************************************************

Completion time: 07-05-02 14:37:37
C:\ComboFix-quarantined-files.txt ... 07-05-02 14:37

Last night i also unistalled avast antiviurs and replace it with NOD32 , i did indepth scan with nod 32 the only thing to come up was was in the E:drive\recycles\ and it said it was a win32\pacex.gen.

not sure what that is.

thanks.

#4 lynette11

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Posted 02 May 2007 - 12:57 AM

nod32 has now alearted me with this threat,
E:\system volume information\restore\2d1a8581-BDCA-41B1-8766-5E5F...\A0000208.dll

threat a variant of win32\cnsmin application.
also nod32 is alerting me of win32\pacex.gen virus which seems to be spreading thru the E;\drive

also virus in F:\system volume \restore which is trojanwin32\trojan downloader agent.RS

Edited by lynette11, 02 May 2007 - 04:37 AM.


#5 lynette11

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Posted 02 May 2007 - 06:13 AM

the computer is starting to get really really slow, i am worried that i am doing more damage by staying on the computer, should i maybe do a fresh install of windows, as she does have most of her stuff back up, or is that abit over the top at this stage.

#6 RichieUK

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Posted 02 May 2007 - 06:50 AM

Download/install AVG Anti-Spyware 7.5.

Please follow these instructions very carefully.

Launch/start up AVG Anti-Spyware.
On the main page click the 'Update' tab,and then 'Start Update'.
Note:
If you have any problems running the update process prior to running the scan,download/install the 'Full Database' from here:
http://download.ewido.net/avgas-signatures-full-current.exe

Once the updates have been installed,do the following:
Select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab.
Once in the 'Settings' screen,under 'How to act?',then under 'Set default action for detected malware to:', click on 'Recommended actions',then click on 'Quarantine'.
Under 'Reports' select 'Automatically generate report after every scan' and unselect 'Only if threats were found'.
Exit AVG Anti-Spyware,don't run the scan just yet.

You might want to print/copy the following as you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Have Hijack This fix the following [If still present], by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:

O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxdm824YYNZ


Still in Safe Mode launch AVG Anti-Spyware.
Click the 'Scanner' icon at the top.
To start the scan click on 'Complete System Scan'.
Please be patient,it takes a while for the scan to finish.

Once the scan is complete,do the following.
If AVG Anti-Spyware detected any infected objects:,click on 'Apply All Actions'.

Next click on 'Save Report'.
Copy and paste that report into your next reply.
The report can be found under the 'Reports' tab at the top.
Close AVG Anti-Spyware when you've done.
Reboot normally.

********************************

Run 'BitDefender Online Scanner' using Internet Explorer:
http://www.bitdefender.com/scan8/ie.html
Read the 'END USER SOFTWARE LICENSE AGREEMENT' then click 'I agree'.
You'll be prompted to install the activex control,please do so.
Once installed,disable your current antivirus program,then click the 'Click here to scan' button.
The virus signatures will then load.
Once loaded the scan will start.
The scan will take quite some time so please be patient.
Once the scan has finished select the 'Detected Problems' tab.
Click on 'Click here to export scan'.
Save the file as an HTML file to your desktop.
Then click on the saved file and allow it to open with your browser.
Go to 'Edit'/'Select All' then copy and paste that log into your next reply.

*Note*
Don't forget to re-enable your antivirus program.

Post the AVG Anti Spyware report.the BitDefender Online Scanner log,and a new Hijackthis log into your next reply.
Let me know how your pc is running now please.
Posted Image
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#7 lynette11

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Posted 02 May 2007 - 10:29 AM

thankyou richie for your help its really appreciated and i can see how busy you are!!

i ran highjackthis in safe mode and deleted what you said, the computer seemed to be running alot faster straight away.
earlier on today i run AVG antispyware, i have the log, but where it says ingnored i actually deleted them after i had save the log.

here is the 3 logs you want.

Logfile of HijackThis v1.99.1
Scan saved at 1:29:25 a.m., on 3/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xtra.co.nz/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/229?34f22ca698094f73b80b80806516a4c2
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/230?34f22ca698094f73b80b80806516a4c2
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 7:38:14 p.m. 2/05/2007

+ Scan result:



C:\Documents and Settings\michelle\DoctorWeb\Quarantine\A0003186.dll -> Adware.Agent : Ignored.
C:\Documents and Settings\michelle\DoctorWeb\Quarantine\lsmgr.dll -> Adware.Agent : Ignored.
E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP3\A0000210.dll -> Adware.Agent : Ignored.
C:\Documents and Settings\michelle\DoctorWeb\Quarantine\CnsMin.dll -> Adware.Cdn : Ignored.
C:\Documents and Settings\michelle\DoctorWeb\Quarantine\CnsMinKP.sys -> Adware.Cdn : Ignored.
E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP3\A0000211.sys -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsHint.cab/CnsHint.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinDT.cab/cnsmin2.dat -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinDT.cab/cnsmindt.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinDT.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinEx.cab/CnsMinEx.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinHK.cab/CnsHook.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinIO.cab/CnsIO.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinIO.cab/CnsMinIO.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinIO.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinUp.cab/CnsMin.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsPlus.cab/CnsPlus.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\cnshint.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\cnsio.dll -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\cnsio.dll.tmp -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\cnsminio.dll.tmp -> Adware.Cdn : Ignored.
E:\WINDOWS\Downloaded Program Files\cnsplus.dll -> Adware.Cdn : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003155.exe -> Adware.Sohu : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003158.exe -> Adware.Sohu : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003160.DLL -> Adware.Sohu : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003161.dll -> Adware.Sohu : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003165.exe -> Adware.Sohu : Ignored.
E:\WINDOWS\system32\comploader.dll -> Adware.Sohu : Ignored.
E:\WINDOWS\system32\unsocul.exe -> Adware.Sohu : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003382.dll/minib.dll -> Adware.Yousi : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003383.dll -> Adware.Yousi : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003384.dll -> Adware.Yousi : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003393.dll -> Adware.Yousi : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003382.dll/autoLive1.dll/helper.dll -> Downloader.Agen.rs : Ignored.
E:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP6\A0003392.dll/helper.dll -> Downloader.Agen.rs : Ignored.
E:\WINDOWS\Downloaded Program Files\CnsMinAL.cab/AutoLive.dll/Helper.dll -> Downloader.AutoLive : Ignored.
E:\WINDOWS\system32\cns.dll -> Downloader.Baido : Ignored.
E:\WINDOWS\system32\cns.exe -> Downloader.Baido : Ignored.
C:\Documents and Settings\michelle\DoctorWeb\Quarantine\keepmain.dll -> Logger.CNSMin : Ignored.
E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP3\A0000209.dll -> Logger.CNSMin : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc213.txt -> TrackingCookie.2o7 : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc222.txt -> TrackingCookie.2o7 : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc27.txt -> TrackingCookie.2o7 : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc62.txt -> TrackingCookie.Adbrite : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc67.txt -> TrackingCookie.Adrevolver : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc77.txt -> TrackingCookie.Atdmt : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc100.txt -> TrackingCookie.Casalemedia : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc124.txt -> TrackingCookie.Doubleclick : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc135.txt -> TrackingCookie.Fastclick : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc210.txt -> TrackingCookie.Fastclick : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc111.txt -> TrackingCookie.Hitslink : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc155.txt -> TrackingCookie.Hotlog : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc249.txt -> TrackingCookie.Information : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc227.txt -> TrackingCookie.Overture : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc239.txt -> TrackingCookie.Questionmarket : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc243.txt -> TrackingCookie.Real : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc244.txt -> TrackingCookie.Revenue : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc68.txt -> TrackingCookie.Revsci : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc114.txt -> TrackingCookie.Sexcounter : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc110.txt -> TrackingCookie.Sextracker : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc264.txt -> TrackingCookie.Statcounter : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc267.txt -> TrackingCookie.Toplist : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc270.txt -> TrackingCookie.Tribalfusion : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc265.txt -> TrackingCookie.Webtrendslive : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc8.txt -> TrackingCookie.Yadro : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc61.txt -> TrackingCookie.Yieldmanager : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc23.txt -> TrackingCookie.Zedo : Ignored.
E:\RECYCLER\S-1-5-21-1801674531-2052111302-839522115-1003\Dc98.txt -> TrackingCookie.Zedo : Ignored.
E:\WINDOWS\system32\socul.dll -> Trojan.Small : Ignored.


::Report end


BitDefender Online Scanner



Scan report generated at: Thu, May 03, 2007 - 03:12:56





Scan path: A:\;C:\;D:\;E:\;F:\;







Statistics

Time
01:29:09

Files
330295

Folders
6476

Boot Sectors
5

Archives
3107

Packed Files
26521




Results

Identified Viruses
7

Infected Files
9

Suspect Files
0

Warnings
0

Disinfected
0

Deleted Files
10




Engines Info

Virus Definitions
503616

Engine build
AVCORE v1.0 (build 2397) (i386) (Feb 8 2007 14:24:08)

Scan plugins
14

Archive plugins
38

Unpack plugins
6

E-mail plugins
6

System plugins
1




Scan Settings

First Action
Disinfect

Second Action
Delete

Heuristics
Yes

Enable Warnings
Yes

Scanned Extensions
*;

Exclude Extensions


Scan Emails
Yes

Scan Archives
Yes

Scan Packed
Yes

Scan Files
Yes

Scan Boot
Yes




Scanned File
Status

C:\Program Files\ESET\infected\ZQJESBAA.NQF=>(Quarantine-PE)
Infected with: GenPack:Generic.Graybird.9BAF555A

C:\Program Files\ESET\infected\ZQJESBAA.NQF=>(Quarantine-PE)
Disinfection failed

C:\Program Files\ESET\infected\ZQJESBAA.NQF=>(Quarantine-PE)
Deleted

E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP4\A0000314.exe
Infected with: Trojan.Downloader.Baido.A

E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP4\A0000314.exe
Disinfection failed

E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP4\A0000314.exe
Deleted

E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP4\A0000315.dll
Infected with: Trojan.Small.DC

E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP4\A0000315.dll
Disinfection failed

E:\System Volume Information\_restore{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP4\A0000315.dll
Deleted

E:\WINDOWS\Downloaded Program Files\CnsMinAL.cab=>AutoLive.dll
Infected with: Trojan.ZSKiller.B

E:\WINDOWS\Downloaded Program Files\CnsMinAL.cab=>AutoLive.dll
Disinfection failed

E:\WINDOWS\Downloaded Program Files\CnsMinAL.cab=>AutoLive.dll
Deleted

E:\WINDOWS\Downloaded Program Files\CnsMinAL.cab
Update failed

E:\WINDOWS\Downloaded Program Files\CnsMinEx.cab=>CnsMinEx.dll
Infected with: Trojan.Dloader.ANK

E:\WINDOWS\Downloaded Program Files\CnsMinEx.cab=>CnsMinEx.dll
Disinfection failed

E:\WINDOWS\Downloaded Program Files\CnsMinEx.cab=>CnsMinEx.dll
Deleted

E:\WINDOWS\Downloaded Program Files\CnsMinEx.cab
Update failed

E:\WINDOWS\Downloaded Program Files\CONFLICT.1\IsUninst#64.exe
Infected with: GenPack:Generic.Graybird.9BAF555A

E:\WINDOWS\Downloaded Program Files\CONFLICT.1\IsUninst#64.exe
Disinfection failed

E:\WINDOWS\Downloaded Program Files\CONFLICT.1\IsUninst#64.exe
Deleted

E:\WINDOWS\Downloaded Program Files\IsUninst#64.exe
Infected with: GenPack:Generic.Graybird.9BAF555A

E:\WINDOWS\Downloaded Program Files\IsUninst#64.exe
Disinfection failed

E:\WINDOWS\Downloaded Program Files\IsUninst#64.exe
Deleted

E:\WINDOWS\system32\taskman32.exe
Infected with: GenPack:Generic.Graybird.9BAF555A

E:\WINDOWS\system32\taskman32.exe
Disinfection failed

E:\WINDOWS\system32\taskman32.exe
Deleted

F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004876.exe=>(NSIS o)=>lzma_solid_nsis0035=>(NSIS o)=>lzma_solid_nsis0005
Infected with: Trojan.Downloader.Agent.RS

F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004876.exe=>(NSIS o)=>lzma_solid_nsis0035=>(NSIS o)=>lzma_solid_nsis0005
Disinfection failed

F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004876.exe=>(NSIS o)=>lzma_solid_nsis0035=>(NSIS o)=>lzma_solid_nsis0005
Deleted

F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004876.exe=>(NSIS o)=>lzma_solid_nsis0035=>(NSIS o)
Update failed

#8 RichieUK

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Posted 02 May 2007 - 10:44 AM

Download\install 'SuperAntiSpyware Home Edition Free Version' from here:
http://www.superantispyware.com/downloadfi...ANTISPYWAREFREE

Launch SuperAntiSpyware and click on 'Check for updates'.
Once the updates have been installed,on the main screen click on 'Scan your computer'.
Check: 'Perform Complete Scan'.
Click 'Next' to start the scan.

Superantispyware will now scan your computer,when it's finished it will list all/any infections found.
Make sure everything found has a checkmark next to it,then press 'Next'.
Click on 'Finish' when you've done.

It's possible that the program will ask you to reboot in order to delete some files.

Obtain the SuperAntiSpyware log as follows:
Click on 'Preferences'.
Click on the 'Statistics/Logs' tab.
Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.
It will then open in your default text editor,such as Notepad.
Copy and paste the contents of that report into your next reply.
Also post a new Hijackthis log,let me know how your pc is running now.

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#9 lynette11

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Posted 02 May 2007 - 12:43 PM

ok, here are the logs ffrom a new highjackthis and super antispyware, can you please tell me did bitdefender from what i could understand delete 7 of the viruses, i am hoping super antispyware has deleted the last 2 trojans??? the computer is running alot better, not so slow, but not quite up to the normal speed.Logfile of HijackThis v1.99.1
Scan saved at 5:31:39 a.m., on 3/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Eset\nod32kui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/229?34f22ca698094f73b80b80806516a4c2
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-nz\msntabres.dll.mui/230?34f22ca698094f73b80b80806516a4c2
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/03/2007 at 05:18 AM

Application Version : 3.7.1018

Core Rules Database Version : 3229
Trace Rules Database Version: 1240

Scan type : Complete Scan
Total Scan Time : 00:58:41

Memory items scanned : 483
Memory threats detected : 0
Registry items scanned : 5083
Registry threats detected : 0
File items scanned : 47582
File threats detected : 2

Trojan.Downloader-Gen/NTSVR
C:\SYSTEM VOLUME INFORMATION\_RESTORE{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP4\A0000316.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{2D1A8581-BDCA-41B1-8766-5E5F5B3387CD}\RP4\A0000317.DLL

have noticed sorry that the 2 trojans are in quarantine in, should i delete them???

Edited by lynette11, 02 May 2007 - 12:48 PM.


#10 RichieUK

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Posted 02 May 2007 - 12:47 PM

Please run this online virus scan:Activescan using Internet Explorer.
Once you are on the Panda site click the Scan your PC button
A new window will open...click the Check Now button
Enter your Country
Enter your State/Province
Enter your e-mail address and click send
Select either Home User or Company
Click the big Scan Now button
If it wants to install an ActiveX component allow it
It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
When download is complete, click on Local Disks to start the scan
When the scan completes,click the See Report button, then Save Report, and save it to your desktop.
Copy and paste the whole contents of that report into your next reply please.
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#11 lynette11

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Posted 02 May 2007 - 02:06 PM

oh man, i thought i got rid of these trojans!!!
here is the report form the activescan.

Incident Status Location

Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\michelle\Cookies\michelle@2o7[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\michelle\Cookies\michelle@atdmt[1].txt
Potentially unwanted tool:Application/FunWeb Not disinfected C:\WINDOWS\Downloaded Program Files\f3initialsetup1.0.0.15.inf
Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\WINDOWS\nircmd.exe
Potentially unwanted tool:Application/Yok Not disinfected F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004872.exe[VeryCD_SuperSearch_Silent.exe][yoksch.htm]
Adware:Adware/234567 Not disinfected F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004876.exe[xunleibho_v4.dll]
Virus:Trj/Agent.AKI Not disinfected F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004876.exe[yisou_sc.exe]
Virus:Trj/Agent.AKI Not disinfected F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004876.exe[yisou_sc.exe][aclayer.exe]
Virus:Trj/Agent.AKI Not disinfected F:\System Volume Information\_restore{E3C75DFB-C8B9-4891-8A48-99965A8397B6}\RP12\A0004876.exe[yisou_sc.exe][aclayer.exe][aclayer.dll]


I thought i better go and have another look to see if my system restore is turned off, and its not, i could swear i turned it off, lol would this make a difference for not been able to remove them?? its turned off now

Edited by lynette11, 02 May 2007 - 02:11 PM.


#12 RichieUK

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Posted 02 May 2007 - 02:17 PM

All those problems were indeed inside System Restore points,you''ll be ok now :thumbsup:

If all's ok,please do the following:

Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click on the 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description\name for the Restore Point,then click on 'Create',wait,then click 'Close'.
The date and time will be created automatically.

Next click on Start/All Programs/Accessories/System Tools/Disk Cleanup.
The 'Select Drive' box will appear,click on Ok.
The 'Disk Cleanup for [C:]' box will appear,click on the 'More Options' tab.
At the bottom in the 'System Restore' window,click on the 'Clean up...' button.
A box will pop up 'Are you sure you want to delete all but the most recent restore point?',click on 'Yes'.
Click on 'Yes' at 'Are you sure you want to perform these actions?'.
Now wait until 'Disk Cleanup' finishes and the box disappears.

Read through the information found here,to help you prevent any possible future infections.
'How to prevent Malware' by miekiemoes:
http://users.telenet.be/bluepatchy/miekiem...prevention.html

Please Note:
Your version of Sun Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older versions of Sun Java,and then update.
1. Download the latest version of Java Runtime Environment (JRE)
2. Scroll down to where it says 'Java Runtime Environment (JRE) 6u1'.
3. Click the "Download" button to the right.
4. Check the box that says: "Accept License Agreement".
5. The page will refresh.
6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.
7. Close any programs you may have running - especially your web browser.
8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
10. Click the Change/Remove button.
11. Repeat as many times as necessary to remove each Java versions.
12. Reboot your computer once all Java components are removed.
13. Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the newest version.
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#13 lynette11

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Posted 02 May 2007 - 02:44 PM

Thankyou richie for all your help, you are awesome :thumbsup: i have done everything you said, so all should be good now, i think i better give my friend a talking to about been a bit more careful. Thanks

#14 RichieUK

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Posted 02 May 2007 - 06:05 PM

You're welcome :thumbsup:

Since your problem appears to be resolved, this thread will now be closed.
If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter.
Everyone else please begin a New Topic.
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