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Xp Home Won't Boot W/avg 7.5 Installed - Malware Or Conflict


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#1 larry99

larry99

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Posted 30 April 2007 - 07:41 PM

After a reboot of my cheap e-machine 2.6GHz, 1.5GB, XP Home system, the system hung at a black screen, HDD light steadily flashing at 1/sec. Rebooted into Safe Mode OK.

The last thing I remembered doing was to upgrade Grisoft AVG to 7.5 two days previous.

The event viewer confirmed: The following boot-start or system-start driver(s) failed to load:
AVG Anti-Spyware Driver
Fips
intelppm

After uninstalling AVG, the system booted normally so I'm instantly thinking I've got a virus that thwarts AV software. Doing research, I ran across this site. I hope some has the answer.

I've prepped the system as outlined in "Preparation Guide for use before posting a HijackThis Log" and so ... here is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 8:32:44 PM, on 4/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe
C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Say the Time\SayTime.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDCountdown.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
C:\Program Files\Say the Time\SayTime.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BitComet\BitComet.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
O1 - Hosts: 63.94.0.225 adkill.arrrr.com #GOOD Site but no longer in use
O2 - BHO: EarthLink BHO Guard - {00000000-0000-0000-0000-000000000002} - C:\Program Files\Bank of America\Toolbar\EScamBlk.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V3 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\Bank of America\Toolbar\EScamBlk.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - (no file)
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\Bank of America\Toolbar\ElnkPuB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\Bank of America\Toolbar\uninsttb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Bank of America Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\Bank of America\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe" /SHOWHIDE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot
O4 - HKLM\..\RunOnce: [WIAWizardMenu] RUNDLL32.EXE C:\WINDOWS\system32\sti_ci.dll,WiaCreateWizardMenu
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe"
O4 - HKCU\..\Run: [Uniblue Registry Booster] C:\Program Files\Uniblue\Registry Booster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\Bank of America\Toolbar\SearchUI.dll/search.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {00000075-9980-0010-8000-00AA00389B71} -
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.3.1) -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} -
O16 - DPF: {CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} (Java Plug-in 1.3.1) -
O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} (Java Plug-in 1.3.1_02) -
O16 - DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} -
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional 2005\RpcDataSrv.exe

end of log file

Any questions will be answered ASAP and any helpp given is highly appreciated. Thanks

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#2 OldTimer

OldTimer

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Posted 06 May 2007 - 02:31 PM

Hello larry99 and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It is clean.

The problem might be caused by the TeaTimer application. It is a program to prevent registry changes so if a new application is installed it might not be able to input the proper registry data. It appears that there are a number of items in the HijackThis log that should have been removed/updated with either installations or uninstallations that were not performed properly and that is most likely the reason why. Whenever install/updating applications any register monitoring software should be disabled until the installation is complete.

Let's take care of the items that show in the HijackThis log.

First, we need to disable TeaTimer so it soes not interfere with the changes we are going to make.
  • Start Spybot-S&D.
  • Go to the Mode menu, and make sure Advanced Mode is selected.
  • On the left hand side, choose Tools and then click on Resident.
  • Uncheck Resident TeaTimer and choose OK for any further prompts.
  • Restart your computer.
Next, start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - (no file)
O2 - BHO: IeCaptureBho Object - {7c1ce531-09e9-4fc5-9803-1c2956615786} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O16 - DPF: {00000075-9980-0010-8000-00AA00389B71} -
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.3.1) -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} -
O16 - DPF: {CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} (Java Plug-in 1.3.1) -
O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} (Java Plug-in 1.3.1_02) -
O16 - DPF: {FC11A119-C2F7-46F4-9E32-937ABA26816E} -

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Now reboot the machine normally.

I do not see an anti-virus application running on this computer. An anti-virus program is your first line of defense in protecting your computer from all of the internet and email infections circulating today. I strongly recommend installing an anti-virus application as quickly as possible. Here are 2 free anti-virus programs that are available for personal use (I use these on various machines and they are both good):If you want, you can also try reinstalling AVG Anti-Spyware again without TeaTimer running and see what the results are.

When everything is complete, run HiajckThis again and post a new scan log back here. I will review the information when it comes in.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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