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Lots Of Pop Ups In Internet Explorer


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4 replies to this topic

#1 Bernie70

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Posted 30 April 2007 - 04:55 PM

My friend's computer security is pretty basic. She uses Mozilla Firefox religiously, she has adaware, spybot and AVG Free AV she's never had a problem. I recently visited her and updated all her definitions, installed Spywareblaster, Spywareguard, and ridded her of all her cookies, defragged her hard drive, etc. All the things I would normally do on my computer. Everything a forum member would do!

Well recently she's been getting lots of popups in Internet Explorer and is accusing me of messing up her computer somehow. Jokingly of course. I personally think it's her roommate who uses IE that contracted the malware.

Anyhoo, she says that IE popups disrupt her gameplaying sometimes. She also can't ad pictures to her myspace page (i know, boo hoo)

She mentioned wanting to use System Restore to restore it back before I had my little hands on it. Should she follow the instructions before posting a Hijack Log? or use System restore? Thanks so much.

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#2 boopme

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Posted 30 April 2007 - 11:27 PM

I'd tell her to scan with this first
http://www.superantispyware.com/
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#3 quietman7

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Posted 01 May 2007 - 02:27 PM

Could you be more specific and describe these pop ups...what they say? Do the pop ups look like the one in the example shown here? If so, follow the instructions to "Disable Windows Messenger Service".

System Restore is an option if she so chooses. Just have her follow the instructions here.
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#4 Bernie70

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Posted 02 May 2007 - 04:28 AM

Could you be more specific and describe these pop ups...what they say? Do the pop ups look like the one in the example shown here? If so, follow the instructions to "Disable Windows Messenger Service".

System Restore is an option if she so chooses. Just have her follow the instructions here.


Quietman, her pop ups consisted of - fling.com, Error Guard antispyware, and some porn sites (eek)

Thank you boopme, I 'll have her scan with that program as soon as she can. Her adaware SE Personal scan came up with Tracking cookies in addition to PurityScan and Softomate Toolbar findings.

Her spybot scan showed smitfraud and Virtumonde scans.

Since I've had Virtumonde on my computer, I know you need special instructions on removing it.

What I'll probably have her do is open a bleepingcomputer account (yay), and post a Hijack Log. that is unless SuperAntispyware and the other scans finish the job..thanks for your responses.

#5 quietman7

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Posted 02 May 2007 - 06:00 AM

For vundo please see the self-help guide "How To Remove Winfixer/Virtumonde/Msevents/Trojan.vundo".

For smitfraud see the self-help guide "How to remove the Smitfraud/Generic Zlob".
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