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Malware Problem


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#1 pistachio

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Posted 30 April 2007 - 09:53 AM

Hi, Hope you can help me.... Have an alert in my tray which tells me that it has located unwanted spyware and I try to ingnore it but it pops up every couple of minutes. It's a real p- i- t- a. Went into add and remove programs and found some program called Internet security plug-in whic wasn't there before. Googled it and saw that it was all about adware and spyware. Even mentioned Trojan.zlob
when i try to uninstall nothing happens. Very frustrated and would love some help killing it.

PLEASE HELP

Pistachio

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#2 buddy215

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Posted 30 April 2007 - 09:58 AM

It is probably spylocked. Removal instructions in link below.
http://www.bleepingcomputer.com/forums/t/85376/how-to-remove-spylocked-and-spywarelocked-removal-instructions/

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

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Post a Hijack This log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post the log in this forum.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
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Getting into Windows Safe Mode
http://www.computerhope.com/issues/chsafe.htm
(pre-Vista OS's)

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