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Rogue Anti-spyware Popups


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#1 sam-my

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Posted 30 April 2007 - 06:23 AM

The PC of one of my colleagues have been infected by SpywareKnight and SpySoldier.
I found the appropriate instructions how to remove these infections in this Forum
("Spyware and Malware Removal Guides and Reading Room") and told him to follow
them.
1. Nor SpywareKnight either SpySoldier appears in the Add/Remove Programs
but when he is starting Internet Explorer his homepage is about:blank and containing text stating that he
is infected with Trojan.DLoader/LX and that you should install either SpySoldier or SpywareKnight to remove it.
2. He downloaded SmitFraudFix and ran it in Safe-Mode as per above instructions
The program ran well at the beginning but a windows appeared with the following:
"Windows is running in Safe Mode.
This special diagnostic mode of windows enables you to fix a problem which may be caused by
your network or hardware settings. Make sure these settings are correct in Control Panel, and
then try starting Windows again. While in Safe Mode scan of your device may not be available.
To proceed to work in Safe Mode, click Yes, if you prefer to use System restore to restore your
computer to a previous state, click No"


The infection is still there.
Please asking for assistance.

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#2 quietman7

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Posted 01 May 2007 - 01:55 PM

I'm not sure why that window appeared when running the tool. Was he able to complete the scan or not? He can try running the tool in normal mode if not able to use in safe mode. Also, another alternative is to download RogueRemover and save to you Desktop. (This program is for Win XP, 2000, NT only)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover. During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program.
  • Select "Scan" and the program will walk you through the remaining steps.

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