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Adware Popups Getting Me Down


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#1 r_w_l

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Posted 29 April 2007 - 06:42 PM

Hi, all. I'm been trying to figure out what's causing a recent plague of annoying adware popups that started a day or so ago. The virus protection software and firewall (Symantec Internet Security) are all working OK (I've also run full system scans), and I've run AdAware (ver. 6) numerous times as well. I've even searched hard disk to see what files have been modified lately (nothing suspicous). But this is still continuing. I've about decided to call the Geek Squad to come take a look at the computer, but I thought maybe someone out there has also experienced this lately, or has some other advice.

The popups seem to come from several sources, but one of the one most common (and that is being blocked) is from cpvfeed.com.

Help, please!

BC AdBot (Login to Remove)

 


#2 fozzie

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Posted 29 April 2007 - 06:49 PM

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start with checking for malware causes to your problem.
Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/]SuperAintiSpyware

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html]Bitdefender

After that please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

#3 r_w_l

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Posted 29 April 2007 - 09:07 PM

Thanks for the fast response, and I will get to work on this.

I take it by your respone that the Norton Internet Security, by itself, is overmatched by the bad stuff that's out there?

#4 fozzie

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Posted 30 April 2007 - 01:25 AM

It cuold be anything, a website you visited, a piece iof software whch was downloaded and contained these items... It is a crazy world outthere..

Whilst you being "worked upon "by an expert do not make any changes to your system.

#5 r_w_l

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Posted 30 April 2007 - 08:04 PM

Hm... The BitDefender link you provided doesn't work, and I can't find an online scan option at the BitDefender website. Can you advise, please?

At any rate, the progress so far is that the superantispyware program found many, many malware files, which it got rid of. But I still got a popup from some purported virus protection software company, which I avoided and closed.

#6 tg1911

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Posted 30 April 2007 - 11:22 PM

BitDefender Online Virus Scan
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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