Well, this isn't how I make most of my introductions on forums, but I'm in need of help. It started when my computer restarted one day for no reason and when I logged on to my account, I did an error report. Here were the results:Virus alert: Windows detected the Win32/Nuwar.N!sys virus on your computer
This problem was caused by Win32/Nuwar.N!sys, a known computer virus.
Win32/Nuwar.N!sys is also known by the following names:
It suggested that I download Windows Live OneCare to remove the virus, and I did so, but after attempting to install/download the program, it wouldn't work (I think it was because of my unstable Internet connection, but when I made sure the Internet was working properly, the link wouldn't let me download the trial again). I have an older version of Norton AntiVirus, which after selecting from the list of programs takes forever to open. Once it begins scanning (after waiting forever for the scan to begin as well), the computer restarts soon into the scan.
I checked Norton AntiVirus Quarantine, and this is what I saw:File Name: UUBkTGowVXlxNVlBQUVod1NkUQ.wmf (*Note: I don't know how to find this file on my computer. Yeah, I'm a PC newbie.)
Threat Name: Download.Trojan
Original Location: C:\Documents and Settings\Chris.YOUR-BDED53B550.009\Local Settings\Temporary Internet Files\Content.IE5\LDB6OBU3
Characteristics: Memory Resident, Size Stealth, Full Stealth, Triggered Event, Encrypting, Polymorphic
Now from what I understand of Quarantines, this should prevent the problem from getting bigger, but my computer still restarts at times, and although I'm sure it must happen when I activate something that triggers the virus, I can't figure out what. Now recently, I've tried to download more programs/AntiViruses but when I try it says my current security settings do not allow the program to be downloaded.
I don't know if I posted too much unnecessary information or not, but I tried not to forget anything. If I did, I'll post it as soon as I remember. Any help would be greatly appreciated, seeing as how I intended to join this site to gain information regarding computer basics, not getting rid of a virus.