Posted 26 April 2007 - 01:49 PM
This is my first time using this site, but I'm trying to help a co-workers who's computer's window xp will not start up. She is getting an error message that says:
We apologize for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly or was automatically shut down to protect your files, and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you are not sure what caused the problem choose start windows normally.
Safe Mode with Networking
Safe mode with command prompt last known good configuration (your most recent settings that worked)
Start windows normally
Use the up and down arrow keys to highlight to your choice.
And then it goes to a Countdown until windows starts.
After she received this message she choose to start windows normally and then nothing happened.
Does anyone have any idea what is happening or how to fix it. Thanks.