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Computer Crashing After Updating


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7 replies to this topic

#1 Longhorn_and_company

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Posted 24 April 2007 - 07:16 AM

Hi.

HOPE I am posting this in the correct area.

I don't have a virus.

Here is my story:

recently (like a month ago) I was online (as administrator for my comptuer) and I got the pop up's that said "there is a new version of IE and Mozilla...would you like to update??" I clicked YES and did. I now have the most recent IE7 and Mozilla Foxfire. I did also add these add-on's that were "recommended".

THEN, my computer crashed. And, it keeps crashing (within 5min of being online).

I disabled the 'add-ons" via the little toolbar provided. That did nothing. Kept crashing.

So, I did a System Restore....which then I keep getting asked (begged) by the computer to UPDATE. So, I did update but did NOT add any add-on's.

Then, it still crashes w/in 5min of being online.

So, one day for the heck of it, I decided to sign online via one of my user accounts (my husbands or childs) and noticed that I do NOT crash EVER.

So, it must be something with ADMINISTRATOR mode that is crashing me.

I need to get back to my Administrator account as I have all my pics and documents stored there,etc.

Is there anyone who can assist me or point me in the right direction of where my problem lies???

I appreciate any helpful feedback. (I don't really understand this stuff)

My Security is McAfee Security Center (most recent edition).

Kelly :thumbsup:
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#2 garmanma

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Posted 24 April 2007 - 08:24 AM

Go to the control panel and open adminisrative tools. Open event viewer and check for problems there and post them here. You might also try to create a new Admin account. If that one works, delete the old one.
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#3 geraldtx

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Posted 24 April 2007 - 09:00 PM

If you need to log on as the Administrator. Start your machine in "Safe Mode". The system will give you an option to log on as the administrator.

#4 Longhorn_and_company

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Posted 02 May 2007 - 07:06 PM

thank you....i've been offline....but, i will check that out and get back to you....and, didn't know (duh!) i could start a NEW admin. account (will it transfer my old stuff there? my pics are under my admin account..and my docs,etc.).

I appreciate feedback! My husband is a specialist in handheld computers, but when I need him for pc stuff...he's not into pc's! :flowers:

Kelly in Dallas :thumbsup:
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#5 Sneakycyber

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Posted 02 May 2007 - 07:09 PM

Oooooooooooohhh :thumbsup: Does your husband know much about Palm Treo phones
Chad Mockensturm 
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#6 Sneakycyber

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Posted 02 May 2007 - 07:11 PM

As long as you don't delete your old account you can transfer the files to your new Mydocuments folder
Chad Mockensturm 
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#7 Longhorn_and_company

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Posted 03 May 2007 - 10:28 AM

Oooooooooooohhh :thumbsup: Does your husband know much about Palm Treo phones



I doubt it.

He works with real computers, handheld, but not telephones. (he has a blackberry but that is not his line of work)

Those who work, say, for instance, in the truck delivery business bringing their loads into whatever store, they do all their "work" via handheld computers (inventory, accept/not accepted stuff, etc.)....some also "scan" boxes now that have their "what is inside" info on a "bar code"....that is also in this field, and they also use hand held computers for that work. Most truck delivery guys would know of handheld computers (who work for larger companies). Even FedEx uses handheld computers.....It's a whole other world!!! LOL


AND


Thanks for the tip on not deleting my first admin until I feel I copied everything. I thinkI will try that when I get the chance. In the Dallas area and we REALLY got the winds last night....gosh....everything blew away.....was like 85-90 mph. :0


Kelly
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#8 Sneakycyber

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Posted 03 May 2007 - 03:35 PM

:thumbsup: Wow better hold on tight so you don't blow away. TY for your reply about the phone.
Chad Mockensturm 
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