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Removal instructions worked, but..

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#1 variable


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Posted 13 January 2005 - 04:58 PM

My thanks to all who have played a role in the creation of the Home Search Assistant/CWS_NS3 Removal Guide. I followed the steps contained therein and I no longer have a hijacked browser or any adware/spyware running. I have one side effect however. Whenever I try to launch IE or any other office product, a Windows installer launches and attempts to configure Microsoft Office XP Professional. It dies while looking for the file PRO.MSI from the network host where it installed from initially, which is no longer connected or around at all. Oddly enough, cancelling out of the install window allows the app to launch without any problems.. Apparently the removal process I undertook wound up deleting a file that when missing tells Windows to reinstall and configure Microsoft Office XP Professional. Any ideas on how to fix this?
Thanks in advance

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#2 LineOFire


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  • Location:San Antonio, Texas, United States
  • Local time:11:55 PM

Posted 14 January 2005 - 10:52 PM

Hello and welcome to BleepingComputer. I hope you enjoy your stay. :thumbsup:

We had the exact same problem at school and reinstalling Office worked fine.

You can also try disabling Windows Installer. It is not often needed and can just be enabled again.

If you need anything else feel free to ask.

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