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Computer Keeps Freezing


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1 reply to this topic

#1 Kis

Kis

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  • Local time:07:43 AM

Posted 23 April 2007 - 04:17 PM

I've been having this very annoying problem of my computer freezing up for the last couple of months. There doesn't seem to be a certain program or number of applications I've got open for it to happen. The computer has even frozen up while nothing is running, other than the basic background stuff overnight. It doesn't happen everyday, or even every night. However, today it happened 4 times in an hour.

When it freezes, I don't get an error, or a beep or anything indicating an error, other than the screen and mouse freezing. I'm unable to bring up the Windows Task Manager window using Ctrl Alt Del. I have to click the restart button on the tower itself in order to restart it, which of course means my pc then has to do a full disc scan. I can bypass the scan, but I usually run it, just in case this time it finds an actual error. (it never does though)

I've run PC Bug Dr, Ad Aware, Spybot, and AVG and all say there are no errors or viruses on my pc. Please help

I have an AMD Athlon 704 MHz, 640 MB of RAM

Logfile of HijackThis v1.99.1
Scan saved at 4:52:14 PM, on 04/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
D:\Program Files\AVG\AVG Anti-Spyware 7.5\guard.exe
D:\PROGRA~1\AVG\avgamsvr.exe
D:\Program Files\Logitech\iTouch\iTouch.exe
D:\PROGRA~1\AVG\avgupsvc.exe
D:\PROGRA~1\AVG\avgcc.exe
D:\PROGRA~1\AVG\avgemc.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\SnagIt32.exe
D:\Program Files\TSCHelp.exe
D:\Program Files\SnagPriv.exe
C:\Program Files\JGsoft\EditPadLite\EditPad.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\Mystic Island\Mystic Island\MLobby.exe
C:\Program Files\Macro Express\MACEXP.EXE
C:\WINDOWS\system32\notepad.exe
D:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.shaw.ca/start/enCA
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=566....ca/start/enca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\WINDOWS\PCHEALTH\HELPCTR\System\panels\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by SHAW Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - D:\Program Files\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Program Files\SnagItIEAddin.dll
O4 - HKLM\..\Run: [zBrowser Launcher] D:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\AVG\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: SnagIt 8.lnk = D:\Program Files\SnagIt32.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - D:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - D:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Kelly\Start Menu\Programs\Games\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O15 - Trusted Zone: cyber.cybertown.com
O15 - Trusted Zone: ivnwww.cybertown.com
O15 - Trusted Zone: http://www.cybertown.com
O15 - Trusted Zone: game1.pogo.com
O15 - Trusted Zone: play.pogo.com
O15 - Trusted Zone: http://www.pogo.com
O15 - Trusted Zone: start.shaw.ca
O16 - DPF: Bowling by pogo - http://game1.pogo.com/applet-6.7.0.32/bowl...wling-en_US.cab
O16 - DPF: Dice City Roller by pogo - http://game1.pogo.com/applet-6.9.2.40/ytz/ytz-en_US.cab
O16 - DPF: Dice Derby by pogo - http://game1.pogo.com/applet-6.6.2.21/chec...dflag-en_US.cab
O16 - DPF: Dominoes by pogo - http://game1.pogo.com/applet-6.7.2.33/domi...omino-en_US.cab
O16 - DPF: EZ Win Bingo by pogo - http://game1.pogo.com/applet-6.6.1.29/bingo/bingoe-en_US.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.com/applet-6.9.2.33/supe...bingo-en_US.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.com/applet-6.5.1.24/harv...rvest-en_US.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.com/applet-6.5.2.26/jigs...igsaw-en_US.cab
O16 - DPF: Lost Temple Poker by pogo - http://game1.pogo.com/applet-6.8.0.32/mhpo...poker-en_US.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.com/applet-6.8.3.35/mahj...hjong-en_US.cab
O16 - DPF: Multiline Slots by pogo - http://game1.pogo.com/applet-6.8.0.32/mlsl...slots-en_US.cab
O16 - DPF: Penguin Blocks by pogo - http://game1.pogo.com/applet-6.4.4.27/peng...s-ob-assets.cab
O16 - DPF: Showbiz Slots 2 by pogo - http://game1.pogo.com/applet-6.6.2.21/slot...wbiz2-en_US.cab
O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.com/applet-6.6.5.22/slot...owbiz-en_US.cab
O16 - DPF: Spades 2 by pogo - http://game1.pogo.com/applet-6.7.2.24/spad...ades2-en_US.cab
O16 - DPF: Spades by pogo - http://game1.pogo.com/applet-6.4.4.34/spad...s-ob-assets.cab
O16 - DPF: Stellar Sweeper by pogo - http://game1.pogo.com/applet-6.7.2.33/swee...eeper-en_US.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.7.2.24/peaks/peaks-en_US.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.com/applet-6.5.3.37/word...homp2-en_US.cab
O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
O16 - DPF: {00000000-0000-0000-0000-100005000004} -
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1DA3C4AB-E6B6-47A6-B0F3-1BD81524B51B} (ActiveWorldsDownload Control) - http://www.activeworlds.com/products/Activ...ldsDownload.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://game1.pogo.com/cdl/launcher/PogoWeb...erInstaller.CAB
O16 - DPF: {3C403675-B43C-410B-BF56-D4D1FB68356C} (ActiveXPortal Control) - http://72.29.80.113/OCX/gwnet.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://game7.bigfishgames.com/Reef/en_Dine...h2.1.0.0.48.cab
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} (CLOActiveXInstaller Control) - http://www.igl.net/clo/install/grab/CLOAct...tallerProj1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {C3665F08-0C10-488D-BE42-F3FB2848039B} (PagooOneClickInstallActiveXControl Control) - http://www.pagoo.com/PagooOneClickInstallActiveXControl.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://media.grab.com/media/fbd793/games/f...outLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://atlantis7.bigfishgames.com/Reef/en_...ploader_v10.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {F5692A44-3746-4CAE-BAEB-10FB33E38DD4} (VMSwitcher Class) - http://www.seeyouagainsoftware.com/shared/cands.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15021/CTPID.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab31267.cab
O16 - DPF: {FE5D6722-826F-11D5-A24E-0060B0F1A5AE} (Tukati Launcher) - http://www.tukati.com/software/4/1.7.20.20/tukati.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\AVG\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - D:\PROGRA~1\AVG\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

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#2 OldTimer

OldTimer

    Malware Expert


  • Members
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  • Gender:Male
  • Location:North Carolina
  • Local time:07:43 AM

Posted 02 May 2007 - 05:33 PM

Hello Kis and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It is clean.

For non-malware related performance issues I would suggest posting in the Windows XP Home and Professional forum and let the techs there have a look at the system. They can analyze what's running and make any recommendations for problematic applications. Let them know that you have been to this forum and that no malware was found.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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