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#1 gadailey

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Posted 23 April 2007 - 07:48 AM

EVERY time I shut down my pc, I get a "layered hidden window" message, and I usually end up having to hit the "end task" button.
I'm running xp pro. It's a new computer and I didn't start getting the error until some point after downloading automatic updates for xp and ms office.
I've run multiple malware programs and getting a clean bill of health, so I have NO idea what is causing this.

Any ideas? :thumbsup:

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#2 usasma

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Posted 23 April 2007 - 08:27 AM

Could be malware or could just be a misbehaving program. Try this to isolate it:

1) Run this free online scan: http://safety.live.com
2) If that doesn't fix it, then open up Task Manager to the Processes tab and look for activity that points to a particular process when you go to shut down. Let us know what the process is and we can work from there.
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#3 Erik the Expert

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Posted 23 April 2007 - 02:00 PM

Might want to post your Hijack log in here, Sometimes this is caused by some crappy program that was written poorly that won't close on its own. I would do a little cleanup of software you don't use anymore if they are listed in your Hijack log in the running processes or startup.

See if it does it if you boot up open nothing then shutdown. Then you know its something in your startup and not some other application.

#4 acklan

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Posted 23 April 2007 - 04:35 PM

You could also look at the Event Viewer and see if XP is reporting an error message.
The Event Viewer is located in the Administrative Tools in the Control Panel.
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#5 gadailey

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Posted 30 April 2007 - 10:24 AM

I was looking at my topics, and totally forgot about this problem! The reason is that it finally just went away on it's own....wierd.




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