I had a problem a week ago, Saturday, was surfing and then wham it was like i hit a wall, Something was wrong. I installed as much anti virus as I could until i found i could not run several at once. I tried Avast, AVG 7.5, SpyBot, a tech I hired to try to help who was mostly a waste, used SpyDoctoer, and he installed Zone somthing firewall, a Registry Fixer but did not run it in detailed mode, just did a scan, and called it a day.
Well, the symptoms of the problem were, BSOD shutting me down, which was actually an aspect of a variant of the SmithFraud permission refusal bug i think but BSOD none the less and then some failed attempts by the system to reboot, with having to go into Safe mode and finally in to full ops, this problem with teh internaet access, the modem going nuts but me not beaing able to get on, and a number of viruses and bugs. And my internet speed dropped to nothing, i could not stay on line and my compy usage went up to 100% with nothing showing in the Program manager.
I and the tech cleaned about maybe some 15 torjans, and other critical objects, over about three days. I am back where I started with no access to the net after about two mintues of being logged on. I have DSL from the phone company and the service here is spotty but I do have a good download and upload potential. But with the current problem I am having to use the office computer to post here, as I would not be able to at home.
(I am a little above novice about tech stuff) I hope to leaern enough to be able to tell the next tech what I need and to know if he or she is able to really fix things. This system that is in trouble is my main test and developemtn sysetm, and very valueable to me, as it has tons of rirrepalceable files. I have not been able to back up the whole htings recnetly as my DVD player will currently not work right, it may have a problem induced by Starforce but that will have to wait until I get my main problems dealt with.
Due to pressure at day job, (I am a Marketing and Sales Manager of a hotel and conference center undergoing liquidation) I have not had time to deal with this as fully as I would like but a fellow computer researcher and game reviewer told me about you all and how you saved the life of her computer so here i am, hopeful and eager to learn what I can.
So I suspect what I have is either a keylogger of some kind or a parasite or slave situation, and I am indeed woorried. I will be honestt, I dont think I can learn the techncial stuff I saw on glancing at the tutorials, I am a right brained artist type (http://www.christophergerlach.com) and frankly I am amazed that I have been able to over the past ten years learn to use and be somewhat familar with compys, but I am fearful of my ability to learn too much complex things. But I will try and do all i can if anyone can make some suggestions. I am also eager to see if there are some tools or programs you all know if that I can try to get this nasty thing out of my system with out borking the whole thing up.
I have tried a bunch of the anti virus cleaners as described above, but to opoerate my system as it is currently I had to delete ZoneAlarm I think it was called the free firewall the last tech installed, as it could not allow me to even get online ......so I am using the Windows Firewall now and AVG 7.5 but am on line not at all as I hate to see those green lights flashing with something in side my system that I do not konw what it is doing or to what or from who.
Any suggeiosnts eagerly watched for, I am back and forth trom home office to work office so i will check thie stread and the alterts to replies as I can, so thanks in advance for any suggestions or hlep, and I do have the DXDIAG of my system and i will get the exact list of the cleaners I tried if that is useful too. I am soewhat dislexic about names of things so I do not recall all the names right now. Thanks again and I am very glad you all are here.
I am going to try SuperAntiSpy Ware program now as it looks pretty good from what is posted in this forum.
My system is an AMD Athion 3400 2.6 ghz~ 2.5 GB RAM, 400 GB Hard Drive, 2ZS Audigy Snd Card, 6600 GT Nvida Vid card, running Win XP Pro SP2.
Edited by CrisGer, 22 April 2007 - 08:14 PM.