Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Ie Must Be Running To Connect From Other Desktop Shortcuts


  • Please log in to reply
9 replies to this topic

#1 Phil B.

Phil B.

  • Members
  • 35 posts
  • OFFLINE
  •  
  • Local time:11:15 AM

Posted 21 April 2007 - 08:25 PM

My neighbor has been having a problem connecting to the Internet.
If he clicks on any Internet shortcut Icon on his desktop IE will freeze as it tries to come up.
Has to Ctrl/Alt/delete to cancel the task which shows as not responding..

If he starts IE7 first and then clicks on any Internet shortcut Icon
it connects to his home page.

Using IE7 and WXP SP2


Any help appreciated. Thanks again.

Phil

BC AdBot (Login to Remove)

 


#2 oldf@rt

oldf@rt

  • Members
  • 2,609 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Avondale, Arizona USA
  • Local time:08:15 AM

Posted 21 April 2007 - 08:30 PM

What kind of internet connection does he have? (broadband, dialup)

Does he have an up to date antivirus and anti malware application running?

Please let us know.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#3 Phil B.

Phil B.
  • Topic Starter

  • Members
  • 35 posts
  • OFFLINE
  •  
  • Local time:11:15 AM

Posted 21 April 2007 - 08:51 PM

Using Broadband cable.

Has up to date antiVirus and anti malware.

Thanks.

Phil

#4 oldf@rt

oldf@rt

  • Members
  • 2,609 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Avondale, Arizona USA
  • Local time:08:15 AM

Posted 21 April 2007 - 11:03 PM

Have you checked windows update for updates to IE7?
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#5 Phil B.

Phil B.
  • Topic Starter

  • Members
  • 35 posts
  • OFFLINE
  •  
  • Local time:11:15 AM

Posted 22 April 2007 - 09:29 AM

He is on automatic update. I will check to see if he has the latest updates. I have also downloaded the latest IE7 and may try unstall/reinstall.

BTW I live in an adult community and offer free help to residents who have PC problems.
Also assist anyone buying a new computer.

Help I get from various Forums and their members is great.

Thanks.

Phil

#6 oldf@rt

oldf@rt

  • Members
  • 2,609 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Avondale, Arizona USA
  • Local time:08:15 AM

Posted 23 April 2007 - 02:07 AM

Let us know, the next thing that I can think of is a little bit complex.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#7 Phil B.

Phil B.
  • Topic Starter

  • Members
  • 35 posts
  • OFFLINE
  •  
  • Local time:11:15 AM

Posted 23 April 2007 - 08:14 PM

Probably will not be able to try the uninstall/reinstall until Thursday.
Will post the results.

Phil

#8 oldf@rt

oldf@rt

  • Members
  • 2,609 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Avondale, Arizona USA
  • Local time:08:15 AM

Posted 23 April 2007 - 09:26 PM

Here is an additional step

Uninstall internet explorer 7. restart.


Go to add remove programs, select set program access and defaults, double click on custom, Under choose a default web browser,l uncheck enable access to this program (Internet exploder)

Then uninstall internet explorer 6 in add remove windows components. restart

re install and re enable access to ie 6. re download and re install ie7.

Please let us know if this works.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#9 Phil B.

Phil B.
  • Topic Starter

  • Members
  • 35 posts
  • OFFLINE
  •  
  • Local time:11:15 AM

Posted 27 April 2007 - 06:11 PM

Uninstalled IE7 which restored IE6. Everything works fine using IE6.
Downloaded and installed IE7 and still have the same problem. Uninstalled IE7
again and set up Windows automatic downloads to download but not install.
This should prevent automatic installation of IE7.

Did not uninstall IE6 as he did not have a Cd to reinstall.
Can we download IE6 from Microsoft?

Phil

#10 oldf@rt

oldf@rt

  • Members
  • 2,609 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Avondale, Arizona USA
  • Local time:08:15 AM

Posted 27 April 2007 - 09:28 PM

Yes. here is the link: http://www.microsoft.com/downloads/details...;displaylang=en

this gets you the IE6 setup .exe file, which then downloads what the machine needs
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users