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Mass Storage Issues

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#1 FireKracker


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Posted 21 April 2007 - 06:37 AM


WinXP Pro with SP2
Plenty of HDD
AMD Processor

Having spent two days trying to discover why I cannot connect my Sony DSC T1 cybershot to transfer my photos and my new Nokia N95 as mass storage devices has twisted me around the bend.

I've done the usual, uninstalled and then reinstalled the software, removed all traces of the files (to the best of my ability) swapped over cables, tried different USB sockkets (I dont use an external USB hub btw), to result in nothing.

Maybe I'm overlooking something here that is quite simple but any ideas would be appreciated! + The girlfriend is getting annoyed with me spending so much time messing around on the PC - help!! lol

BTW when connecting either of the two devices Windows see's them as the annoying bubble tip pops up, however a dialogue box then appears as in the picture here.
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#2 usasma


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Posted 22 April 2007 - 06:17 AM

That's an unusual error message. First I'd suggest trying the Sony and Nokia to another computer to verify that they're not the issue (it's not likely to be them, but it's worth the time to check).

Next, I'd check Disk Management when they're plugged in. Just to be sure that they're recognized as Storage Devices there (not much to do but to look at 'em). You can get to Disk Management by going to Start...Run...and typing in "diskmgmt.msc" (without the quotes) and pressing Enter.

Next, I'd run SFC.EXE /SCANNOW from the Run dialog to see if you have any issues with protected system files ( http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/ )

Then, I'd update the motherboard/chipset drivers for your system from the manufacturer's website. It's possible that the old one's are corrupted, so get the latest one's available, uninstall the old ones, then install the new ones.

If this doesn't work, then the next step would be a repair install of XP ( http://www.michaelstevenstech.com/XPrepairinstall.htm )
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#3 fozzie


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Posted 22 April 2007 - 06:41 AM

Do you have different HD drives?
What is your defaul location of your program files?

Think the resgitry is meddling with you in some way..

Did you remove all items of the software? Can't neither of two apparatuses connect at all? For instance Nokia with a Bluetooth?
(like John said)

#4 tg1911


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Posted 22 April 2007 - 12:32 PM

A couple of tips from the Sony Knowledge Base:
How to transfer pictures from the camera to a computer running the Microsoft® Windows® XP operating system using a standard USB connection.

If the camera is capable of PTP, set the USB mode in the camera menu to PTP and then use the PTP procedure to copy the pictures to the computer.

NOTE: It is not necessary to install the USB driver provided with the camera software. The driver needed for the USB connection is already part of the Microsoft® Windows® XP operating system. If you already installed the USB driver provided by the camera, it may be necessary to uninstall the USB driver and then reinstall the appropriate USB driver from the operating system.

Have you tried to download the pictures without installing the drivers?

On a side note:
I found an Important Notice About Your Sony Product, that you might want to check out.
Potential Affected Models: DSC-F88, DSC-M1, DSC-T1, DSC-T33, DSC-U40, DSC-U50

Until October 2, 2007, Sony will repair, free of charge, affected products exhibiting the above-mentioned symptom where it is caused by the image sensor device.

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