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Posted 21 April 2007 - 06:37 AM
Posted 22 April 2007 - 06:17 AM
Posted 22 April 2007 - 06:41 AM
Posted 22 April 2007 - 12:32 PM
Have you tried to download the pictures without installing the drivers?
If the camera is capable of PTP, set the USB mode in the camera menu to PTP and then use the PTP procedure to copy the pictures to the computer.
NOTE: It is not necessary to install the USB driver provided with the camera software. The driver needed for the USB connection is already part of the Microsoft® Windows® XP operating system. If you already installed the USB driver provided by the camera, it may be necessary to uninstall the USB driver and then reinstall the appropriate USB driver from the operating system.
Until October 2, 2007, Sony will repair, free of charge, affected products exhibiting the above-mentioned symptom where it is caused by the image sensor device.
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