Posted 13 January 2005 - 09:27 AM
(This has also been posted to the support.dell.com board, but I figured I'd try to cover another base.)
To make a long story short, five [now six] days ago I updated (or TRIED to update) Aventail Connect software on my [Dell] Dimension 4100. This apparently hosed my TCP/IP stack (modem worked O.K. and connected and did some handshaking, but NO data transfer). Finally reinstalled Win98SE - first from the C:\Windows\Options\CABS\setup.exe program, but TCP/IP was still hosed. Then tried deleting DUN and Win98SE became unstable. Have tried reinstalls from both CABS and the recovery CD, but now I get the following BSOD when trying to start the reinstall:
Invalid VxD dynamic link call from NWREDIR(04) + 000000D0 to device "0487", service 6. Your Windows configuration is invalid. Run the Windows Setup program to correct this problem.
(I HAVE - and still get the problem!.) After exiting the BSOD, I get on a plain screen:
While initializing device NWREDIR invalid VxD dynamic link call to device number 487, service 74. Your Windows configuration is invalid...
I can sometimes coax the system into Safe Mode. I've tried bringing Windows up in step-by-step mode and among other things I see the two Symantec VXDs and one Aventail VXD load, so I wonder if one of these is the problems (I'd gotten a funny error message that might have come from Symantec before trying the reinstall) the last thing that starts is msmouse.vxd, THEN I get the BSOD again.
This is a major nuisance to say the least - any assistance appreciated. (I've received one reply from a gentleman on the Dell board asking if I'd reformatted my HD before reinstalling since Win98SE reportedly doesn't respond well to a "dirty" install. NO - I'd rather not lose my data if I can help it!)