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Audio Issues! Wmp, Itunes.


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1 reply to this topic

#1 GilesTheAlmighty

GilesTheAlmighty

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  • Local time:09:35 PM

Posted 19 April 2007 - 11:30 AM

hi all!
been recommended by a friend to post here :thumbsup: hope you guys can help and save the need for a format ...

ok:

WMP (windows media player) = will exit after a while. With the box saying about how it closed unexpectantly. Also if you click the "X" it doesnt ACTUALLY close ... doing CTRL + ALT + DEL and on the task list shows WMPLAYER.exe still there ... also pressing PLAY on the front of laptop plays the music ...

iTunes: Installed once, second time i opened it it complanied "iTunes cannot run because it has detected a problem with your audio confiiguration" despite the fact i havnt altered anything. Reinstall gives same errors, clicking "repair" gives the same errors.

i'm on Windows Media Centre Edition if thats of any use.

Logfile of HijackThis v1.99.1
Scan saved at 17:22:19, on 19/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\z2 Remote2PC\R2PCServ.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\WINDOWS\system32\atwtusb.exe
C:\WINDOWS\tsnpstd3.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Philips\Philips Device Manager\Bin\DeviceManager.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Salling Software AB\Salling Clicker\WinClicker.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Philips\Philips Lime Service\bin\LimeAlive.exe
C:\Program Files\AVerTV USB 2.0 Plus\QuickTV.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Skype\Plugin Manager\SkypePM.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Giles\Desktop\HiJackThis_v2.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Windows Live Mail desktop\wlmail.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\DOCUME~1\Giles\LOCALS~1\Temp\Temporary Directory 1 for HijackThis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wobblemation.co.uk/giles/home2/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
O1 - Hosts: 66.118.142.137 servedby.advertising.com
O1 - Hosts: 66.118.142.137 cdn.eyewonder.com
O1 - Hosts: 66.118.142.137 ads.addynamix.com
O1 - Hosts: 66.118.142.137 gfx.klipmart.com
O1 - Hosts: 66.118.142.137 a.tribalfusion.com
O1 - Hosts: 66.118.142.137 mediamgr.ugo.com
O1 - Hosts: 66.118.142.137 dehp.myspace.com
O1 - Hosts: 66.118.142.137 demr.myspace.com
O1 - Hosts: 66.118.142.137 desk.myspace.com
O1 - Hosts: 66.118.142.137 delb.myspace.com
O1 - Hosts: 66.118.142.137 ads1.revenue.net
O1 - Hosts: 66.118.142.137 view.atdmt.com
O1 - Hosts: 66.118.142.137 rad.msn.com
O1 - Hosts: 72.232.208.134 themis.geocities.yahoo.com
O1 - Hosts: 66.118.142.137 ad.n2434.doubleclick.net
O1 - Hosts: 66.118.142.137 n3349ad.doubleclick.net
O1 - Hosts: 66.118.142.137 altfarm.mediaplex.com
O1 - Hosts: 66.118.142.137 ad.doubleclick.net
O1 - Hosts: 66.118.142.137 z1.adserver.com
O1 - Hosts: 66.118.142.137 ar1.atwola.com
O1 - Hosts: 66.118.142.137 disney.go.com
O1 - Hosts: 66.118.142.137 rcm.amazon.com
O1 - Hosts: 66.118.142.137 familyfun.go.com
O1 - Hosts: 66.118.142.137 dist.belnk.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [atwtusb] atwtusb.exe beta
O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [PhilipsDM] "C:\Program Files\Philips\Philips Device Manager\Bin\DeviceManager.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [WinClicker.exe] "C:\Program Files\Salling Software AB\Salling Clicker\WinClicker.exe" -atboottime
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PhilipsLime] "C:\Program Files\Philips\Philips Lime Service\bin\LimeAlive.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: QuickTV.lnk = C:\Program Files\AVerTV USB 2.0 Plus\QuickTV.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.adobe.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files\Common Files\Pure Networks Shared\puresp3.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live Mail desktop\mailcomm.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: License Management Service ESD - Unknown owner - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Unknown owner - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe" -k runservice (file missing)
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: z2 Remote2PC Server (z2 R2PC Server) - Unknown owner - C:\Program Files\z2 Remote2PC\R2PCServ.exe" -service (file missing)

I did a CHKDSK (read only mode) and it came up with this (see screenshot :flowers: )

thanks in advance

[EDIT]

Ok fixed iTunes, Quicktime was the fault!!
just WMP closing ... also all the ADS in the HiJackthis log didnt seem too great .....

Attached Files

  • Attached File  1111.GIF   40.14KB   12 downloads

Edited by GilesTheAlmighty, 19 April 2007 - 12:06 PM.


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#2 OldTimer

OldTimer

    Malware Expert


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Posted 28 April 2007 - 08:38 AM

Hello GilesTheAlmighty and welcome to the BC HijackThis forum. The only thing I see int he log is some redirects in the hosts file. You can reset these by doing the following:

Download the HostsXpert 3.7 - Hosts File Manager.
  • Unzip HostsXpert 3.7 - Hosts File Manager to a convenient folder such as C:\HostsXpert
  • Click HostsXpert.exe to Run HostsXpert 3.7 - Hosts File Manager from its new home
  • Click "Make Hosts Writable?" in the upper right corner (If available).
  • Click Restore Microsoft's Hosts file and then click OK.
  • Click the X to exit the program.
  • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
For problems related to WMP I would suggest posting in the Audio and Video forum. They can help with specific A/V application issues. Let them know that you have been to this forum and that no malware was found.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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