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How To Remove W32 Rontokbro.mms Virus In My Notebook?


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#1 bournurplusher

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Posted 18 April 2007 - 10:30 AM

my notebook infected w32\rontokbro.mms virus for the past one month.my sys config,
xp sp2,40gb & i have mcafee antivirus licenced version& i have lavasoft se personal edition & spybot s&d.i cant view folder option under view menu & controlpanel & i cant enter to my regedit.
i can try to solve this issue as follows,
1-i can turn off my system restore
2-login safe and networking mode
3-updates my all antivirus & spy,adware programs
4-run a full system scan
5-remove infected files.
now i can able to view folder option under view menu & folder option,i can able to edit my regedit.but virus infected message comes again & again.my system restore point still turn off.but virus infected msg comes again &again.
in.i can install cc cleaner 138 version,to remvoe temp files & remvoe prefetch files also.but virus msg comes again & again.why this happen?
i can install avg vc cleaner,norton fixdisk tool to scan my system.there is no infected msg.i can install symantec security response tool to reset my registry.bugt i dont know how to use this.i can install symantec security response tool in my desktop only.anybody explain how to use this & how to reset my registry?
plz help me.for the past one month ,i cant use my system.plz help me

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#2 quietman7

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Posted 18 April 2007 - 01:19 PM

Sounds like you are dealing with several issues here.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

When you have done that, post your log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
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