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Firefox Crashes


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15 replies to this topic

#1 hxm

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Posted 17 April 2007 - 06:29 AM

it keeps on crashing,, very annoying... what seems to be the problem?

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#2 Budapest

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Posted 17 April 2007 - 06:38 AM

What OS are you using? Any error messages? You could try re-installing Firefox.
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#3 fozzie

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Posted 17 April 2007 - 06:48 AM

There could be a number of issues at hand here. The shortest way is to do the following START RUN and type eventvwr. This will open a screen where you can choose from 3 options (Application System and Security) Please check there for red crosses, selec them them and post the contents here.
Event viewer tut

#4 Commander Gman

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Posted 17 April 2007 - 06:59 AM

Hmmm.....Firefox hogs memory if i can remember
one of the members here posted a useful method of stoping it
this could help if you wish to do it...
I will post the url of that post soon....

Edited by Commander Gman, 17 April 2007 - 06:59 AM.

Motherboard: MSI P35 Neo-F (Socket 775 LGA) Processor: Intel Core 2 Quad Q6600 @ 2.40 Ghz Kentsfield Chipset: Intel P35 Graphics Card: Nvidia Geforce GT 440 Memory: 2x 2GB DDR2 800 RAM Storage: 1x IDE 80GB, 1x SATA II 500 GB, 1x External 500GB HD Power Supply: 600W Power supply Monitor: Dual screen set-up Casing: Mini-ATX Fan(s): 1x 80mm silent fan OS: Windows XP SP3


#5 Commander Gman

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Posted 17 April 2007 - 07:08 AM

Here's the link that may help you
You may do this if you want
follow the instructions closely
http://www.bleepingcomputer.com/forums/t/86137/stop-firefox-from-hogging-memory/
if i am correct,in the task manager it uses 40,000k
to save memory doing so will reduce it to 20,000k
more or less :thumbsup:

Edited by Commander Gman, 17 April 2007 - 07:09 AM.

Motherboard: MSI P35 Neo-F (Socket 775 LGA) Processor: Intel Core 2 Quad Q6600 @ 2.40 Ghz Kentsfield Chipset: Intel P35 Graphics Card: Nvidia Geforce GT 440 Memory: 2x 2GB DDR2 800 RAM Storage: 1x IDE 80GB, 1x SATA II 500 GB, 1x External 500GB HD Power Supply: 600W Power supply Monitor: Dual screen set-up Casing: Mini-ATX Fan(s): 1x 80mm silent fan OS: Windows XP SP3


#6 hxm

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Posted 17 April 2007 - 09:36 AM

i already did, i'm waiting firefox to crash.:thumbsup:

#7 hxm

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Posted 17 April 2007 - 09:37 AM

Faulting application firefox.exe, version 1.8.20070.30919, faulting module js3250.dll, version 4.0.0.0, fault address 0x00031b47.


Faulting application firefox.exe, version 1.8.20070.30919, faulting module npswf32.dll, version 9.0.16.0, fault address 0x001705ba.

Faulting application firefox.exe, version 1.8.20070.30919, faulting module firefox.exe, version 1.8.20070.30919, fault address 0x00234281.

Faulting application firefox.exe, version 1.8.20070.30919, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00011e58.

Faulting application firefox.exe, version 1.8.20070.30919, faulting module xpcom_core.dll, version 1.8.20070.30919, fault address 0x0000179e.

Edited by hxm, 17 April 2007 - 09:41 AM.


#8 tg1911

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Posted 17 April 2007 - 09:42 AM

Have you tried reinstalling Firefox, as Budapest suggested?
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#9 hxm

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Posted 17 April 2007 - 09:49 AM

Have you tried reinstalling Firefox, as Budapest suggested?


nope, i'll report back soon...

#10 hxm

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Posted 18 April 2007 - 03:38 AM

i forgot to say that it also occurs when i'm using an Internet Explorer as browser...

#11 Budapest

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Posted 18 April 2007 - 03:43 AM

It could be a RAM issue. I would try testing the RAM with Memtest86.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 hxm

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Posted 18 April 2007 - 05:45 AM

i've tried the memtest.. the result was 266 errors..

17 on test2
33 on test3
44 on test44
169 on test6
3 on test7


how to cure those errors?

#13 Budapest

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Posted 18 April 2007 - 05:52 AM

I think you need to replace the RAM in your computer. If you have more than one RAM chip try testing one at a time to find out which is the bad one. If you're not confident in opening up your computer and changing around RAM chips then it might be time for a visit to the local computer repair shop.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 hxm

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Posted 18 April 2007 - 06:13 AM

so those errors are not curable?

i dont have any extra RAM here... what if i remove it and insert it on the other slot.....

#15 Budapest

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Posted 18 April 2007 - 06:16 AM

Yes, you should try the other slot. Sometimes these errors are caused by the slot and not the chip. You could also give the slots a good clean to make sure they are free of dust.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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