Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help! I Think I May Have Killed My Computer!


  • Please log in to reply
18 replies to this topic

#1 VariablePenguin

VariablePenguin

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:06:07 PM

Posted 17 April 2007 - 02:23 AM

Okay I had the Spy Locked rogue anti-spyware program on my PC and I tried the fix and I followed the directions. When SmitfraudFix ran, it had an error that some file wasn't found (a txt file I believe) and it caused my computer to reboot. Now it tries to start but gets to Error Check right after the XP screen and says that the error check program can not be found and it then reboots again! I chose disable reboot on system crash and I get the blue screen of death! HELP!

Edited by VariablePenguin, 17 April 2007 - 02:24 AM.


BC AdBot (Login to Remove)

 


m

#2 fozzie

fozzie

    aut viam inveniam aut faciam


  • Members
  • 3,516 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ossendrecht/The Netherlands
  • Local time:01:07 AM

Posted 17 April 2007 - 02:31 AM

Posted Image to BC. The best cause of action would be to do the following :

please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

#3 VariablePenguin

VariablePenguin
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:06:07 PM

Posted 17 April 2007 - 02:42 AM

That is all well and good, but how can I install that program on my computer that does not get past booting? I can't even get it to start in Safe Mode. :thumbsup:

and thank you for welcoming me.

Edited by VariablePenguin, 17 April 2007 - 02:45 AM.


#4 fozzie

fozzie

    aut viam inveniam aut faciam


  • Members
  • 3,516 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ossendrecht/The Netherlands
  • Local time:01:07 AM

Posted 17 April 2007 - 02:53 AM

:thumbsup: Oops sorry..

Where To Start When Your Computer Won’t boot Try starting here.

#5 VariablePenguin

VariablePenguin
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:06:07 PM

Posted 17 April 2007 - 03:01 AM

Ugh! I can't afford to pay to read ONE article... :thumbsup:

#6 fozzie

fozzie

    aut viam inveniam aut faciam


  • Members
  • 3,516 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ossendrecht/The Netherlands
  • Local time:01:07 AM

Posted 17 April 2007 - 03:39 AM

Can you try this?

If Windows XP (or 2000) refuses to start, press F8 right after you turn on your PC but before the Windows log-on appears (it may take a few attempts to get the timing right). At the resulting menu, select Last Known Good Configuration to restore your Registry to an earlier date.

#7 VariablePenguin

VariablePenguin
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:06:07 PM

Posted 17 April 2007 - 03:44 AM

Tried it, didn't work. Still goes to Auto Check screen and says autochk not found and then it causes the computer to reboot in an endless cycle of annoyance to me.

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:07 AM

Posted 17 April 2007 - 03:56 AM

If you have your XP CD, use it to boot your computer into the recovery console and run the system file checker from there.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 VariablePenguin

VariablePenguin
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:06:07 PM

Posted 17 April 2007 - 04:03 AM

Okay, I'll have to look for it and hopefully that will work. :thumbsup:

Thanks for all your suggestions, by the way.

Edited by VariablePenguin, 17 April 2007 - 04:03 AM.


#10 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:07 AM

Posted 17 April 2007 - 04:07 AM

Let us know if that doesn't work as there are other things that we can try.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 VariablePenguin

VariablePenguin
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:06:07 PM

Posted 17 April 2007 - 03:52 PM

I've searched all day and I can't find my XP CD :thumbsup:
I found the CD in with the box for my motherboard. I run the recovery program and after I get into it I chose option 1 for the Windows directory (it was the only choice) it asks for an admin password and I don't have one on my computer so I hit enter then I get the command line:

c:\WINDOWS>

what do I need to type to get it to run?

Edited by VariablePenguin, 17 April 2007 - 04:00 PM.


#12 biszeemom

biszeemom

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:08:07 PM

Posted 17 April 2007 - 04:18 PM

Fozzie,
I have the same problem as VP. I posted about the trojan zlob.m problem. Same effect, cannot even start in safe mode. If I try to reboot withthe cd will I be deleting all the data on my harddrive? Is this the same as restoring or reformatting? I had a computer repair guy on the phone today who wants $240. + tax to retrieve the data from my harddrive so I can re___ the Hard drive.
I am not ready to do that... I need my data AND my $$.

Thanks,
Liz

#13 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:07 AM

Posted 18 April 2007 - 12:05 AM

Once you get to C:\WINDOWS> type

sfc /scannow

Don't forget the space between the c and the /.

For more info see this link.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 VariablePenguin

VariablePenguin
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Local time:06:07 PM

Posted 18 April 2007 - 12:31 AM

It says "The command is not rocognized Type HELP for a list of commands"

#15 fozzie

fozzie

    aut viam inveniam aut faciam


  • Members
  • 3,516 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ossendrecht/The Netherlands
  • Local time:01:07 AM

Posted 18 April 2007 - 02:31 AM

Guys hang in there. There is a known bug that was found in SmitFraudFix program and the developer is working on a fix for it. Please be patient. I will notify this topic when we have a resolution.

Hope to have an answer tomorrow.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users