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Cid And Amaena Pop Ups


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#1 Jena054

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Posted 15 April 2007 - 09:33 PM

Okay, so I've had CiD and Amaena pop ups for over six months now and I didn't realise they were harmful until I had the urge to search for it. They are very frequent and are even popping up when my IE isn't open. So within the past two days, I've been trying just about everything to get rid of them, including: Panda Scan, McAfee, Spybot: Search and Destroy, and Ad-aware. They all got rid of a lot of infected files, but the pop ups are still as frequent as ever.

So I started to look on this site and I found the "Preparation Guide For Use Before Posting A Hijackthis Log" and went through all the steps, or well.. as many as I could. I got to the installing of HiJackThis part and when I tried to download it, my McAfee viruscatcher popped up and said it was deleting hijackthis because it was infected with a worm. So I tried a second time in hopes my viruscatcher was wrong, but it did it again so I just stopped and decided that I should probably just ask for help. So any help at all would be greatly appreciated. :D


~Jena

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#2 whintersby

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Posted 16 April 2007 - 08:26 AM

I have used Prevx1 to successfully remove the CiD popups as also discussed on the Vnunet / ComputerActive forums here.

Prevx1 is a pay-for program, but they do offer a fully functional Free Trial that will scan and remove any infections it finds free of charge during this period. If you don't wish to keep it after cleanup you can simply uninstall it. :thumbsup:

#3 fozzie

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Posted 16 April 2007 - 09:13 AM

Please uninstall any of the following program(s) using Add/Remove Programs f they are present. To do this, go to Start > Settings > Control Panel and double-click on Add/Remove Programs. From within Add/Remove Programs highlight each one and select Remove.
Netpumper
BitRoll
Bitgrabber
CiD Help
CiD Manager
Download Plugin for Internet Explorer
Zone Media


Reboot when done, download ATF Cleaner DO NOT use yet.

Please download NoLop and save it to your desktop.

alternate download link 1

alternate download link 2

* First close any other programs you have running as this will require a reboot.
* Double click NoLop.exe to run it.
* Now click the button labeled "Search and Destroy"
<>
* When scanning is finished you will be prompted to reboot only if infected. Click OK.
* Now click the "REBOOT" button.
* A Message should popup from NoLop. If not, double click the program again and it will finish.


Reboot in SAFE MODE using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Then delete any of the following file(s)/folder(s) in C:\Program Files if still present.
Netpumper
BitRoll
Bitgrabber
CiD Help
CiD Manager
Download Plugin for Internet Explorer
Zone Media

Double-click ATF-Cleaner.exe to run the program.

* Under Main "Select Files to Delete" choose: Select All.
* Click the Empty Selected button.
* If you use Firefox browser click Firefox at the top and choose: Select All
* Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
* If you use Opera browser click Opera at the top and choose: Select All
* Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
* Click Exit on the Main menu to close the program.

Reboot normally.

#4 Jena054

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Posted 16 April 2007 - 11:57 AM

Thanks for the quick response..

I went and searched for what needed to be uninstalled, none were present so I went ahead with the other instructions. I'm still getting the pop ups, though they seem a little less frequent.

#5 fozzie

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Posted 16 April 2007 - 12:51 PM

Download and scan with SUPERAntiSypware Free for Home Users

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Udates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
* When done, select "Scan for Harmful Software".
* There are three scanning options. Choose "Perform Complete Scan" and click "Next".
* When done, a Scan Summary will appear with potentially harmful items that were detected. Click "OK".
* Make sure they all have a checkmark next to them and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* Click Preferences and then click the statistics/logs tab.
* Click the dated log and press View log. A text file will appear so you can see the results.
* Select close to exit the program.
* Scan in SAFE MODE

After that, download DrWeb-CureIt & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in SAFE MODE using the F8 method.

Scan with DrWeb-CureIt as follows:

* Double-click on drweb-cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
* Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
* Once the short scan has finished, Click Options > Change settings
* Choose the "Scan tab" and UNcheck "Heuristic analysis"
* Back at the main window, click "Select drives" (a red dot will show which drives have been chosen)
* Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
* When done, a message will be displayed at the bottom advising if any viruses were found.
* Click "Yes to all" if it asks if you want to cure/move the file.
* When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
(This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
* Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
* Save the DrWeb.csv report to your desktop.
* Exit Dr.Web Cureit when done.
* Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.

#6 Jena054

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Posted 16 April 2007 - 02:46 PM

Thank you Fozzie! I have been free of CiD and Amaena pop ups for almost four hours and that's a good sign considering I was getting them everytime I opened my browser. So thank you again for all the help :D

#7 whintersby

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Posted 16 April 2007 - 03:19 PM

SuperAntispyware is always a good one to go for, and I meant to recommend this also in my original post. Been more and more impressed with them over the last few months...




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