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Un-deletable Files


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#1 kmart812

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Posted 15 April 2007 - 06:26 PM

i have two files on my desktop that i can not get rid of from a recent download of a bootdisk. i do not need them and cant get them to go away. the two programs r sup622.exe and stepup.exe. when i try to delete them, this is the message i get for each one:

"Cannot delete _____: It is being used by another person or program.

Close any programs that might be using the file and try again."

anyone have any suggestions?

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#2 Joshuacat

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Posted 15 April 2007 - 06:39 PM

You should be able to delete them within Safe Mode. - How to start Windows in Safe Mode

Let us know if the safe mode method works. If not, there are a few utilities that we can also try.
JC

#3 kmart812

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Posted 15 April 2007 - 07:17 PM

good suggestion, but i tried that already. i was almost positive that would work but i got the same error messages.

#4 Joshuacat

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Posted 15 April 2007 - 07:22 PM

Try Unlocker

Let us know.
JC

#5 kmart812

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Posted 15 April 2007 - 07:40 PM

hey thanks a lot that worked i think i got rid of it. i really appreciate your help. whoever made this site should be elected president of the united states

#6 Joshuacat

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Posted 15 April 2007 - 07:44 PM

No problem.

Grinler for president. :thumbsup:
JC




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