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Blue Screen Error When Running Antivirus Programs


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#1 hihi123

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Posted 15 April 2007 - 12:17 AM

I have posted a topic in the hijack this forum here: http://www.bleepingcomputer.com/forums/t/88705/virus-tried-everything/

I browsed around and thought i found out what was wrong with my log, it was the ntos.exe trojan thing where some of the people here have had problems with so i removed it following the same steps they have.

So now ive ran all the necessary programs (SDFix etc) and finally got rid of all the viruses....hijack this doesnt show the ntos log anymore either. The thing is now when i run programs like adaware and superantispyware, i automatically get the blue screen error (i can post the exact 0x000000 wutever if you want me to). However, when i run them in safemode, i dont and they do not detect any viruses (yay?)

Now my internet is very slow after fixing the viruses and i was wondering if i have REALLY removed all the little bugs and maybe i shouldnt have tried to remove those virus myself. Any help will be appreciated and tell me if i should post my new HJT log. Thanks

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#2 tg1911

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Posted 15 April 2007 - 12:48 AM

Have you been trained in the use of HijackThis?
You should never attempt to fix anything using HijackThis, until someone who is experienced at reading the log outputs, has a chance to review it.
Fixing the wrong items can make your computer unbootable.

Spaces, extra characters, spelling, file location, plus numerous other subtle changes, all make the difference between a "good", or "bad", file entry.

HijackThis is an ennumerator, not a removal tool.
It lists what is found in certain areas of the registry, or system files, in an easily accessible manner, so that those familiar with the use and reading of HijackThis logs, and windows programs, can determine what is infecting the machine, and how to remove it.
It will indeed remove the entries listed, but that does not cure the underlying problem.
The problem must be properly identified first, and cured, prior to removing the entries with HJT.
Otherwise, you leave the infection, and remove the keys which are needed to identify and remove it.

Removing entries in HJT before the problem is properly identified, and correct removal instructions posted, can make the problem undetectable to other detection and removal tools.
Hijack this should only be used to clean up the entries left behind, after you have properly removed the offending program, file, trojan, worm, hijacker, etc.
And this usually requires help.

Once you've posted your log, you should not have made any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.
At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

If you have any questions, don't hesitate to PM me.
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