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Troj_agent.prx Need Help Removing It.


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6 replies to this topic

#1 quattrob

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Posted 14 April 2007 - 01:54 PM

I have tried of methods but it seems like whenever windows starts up the .dll trojan file automatically runs and so I can't delete it. Here is my Hijackthis Log.. hope you guys can help me out thanks.

Logfile of HijackThis v1.99.1
Scan saved at 11:48:12 AM, on 4/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PVSW\Bin\W3DBSMGR.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {dfc0ac76-d69a-44d3-ba59-7245dafd498e} - C:\WINDOWS\system32\img12n.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Pervasive.SQL Workstation Engine.lnk = C:\PVSW\Bin\W3DBSMGR.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs:
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: img12n - C:\WINDOWS\SYSTEM32\img12n.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe


thanks in advance.

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#2 rookie147

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Posted 14 April 2007 - 02:13 PM

Hello there and welcome to BleepingComputer. My name is Charles and I will be dealing with your log today.
You are using TrendMicro's HijackThis which is still in the testing process at the moment, so there may be some problems with it. Therefore, please download version 1.99.1 of HijackThis from the following link:
HJT v1.99.1
Remove any other versions you hav saved.

Please download VundoFix to your Desktop.
Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Please post the contents of C:\vundofix.txt in your next reply.
Note: It is possible that VundoFix encountered a file it could not remove.
VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

Please include VundoFix.txt and a new HijackThis log in your next reply.
Thanks,
Charles

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#3 quattrob

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Posted 14 April 2007 - 02:20 PM

I ran Vundofix.exe but it says there were no files found to remove so what do I do now? thanks.


VundoFix V6.3.19

Checking Java version...

Sun Java not detected
Scan started at 12:14:03 PM 4/14/2007

Listing files found while scanning....

No infected files were found.


Beginning removal...

VundoFix V6.3.19

Checking Java version...

Sun Java not detected
Scan started at 12:18:37 PM 4/14/2007

Listing files found while scanning....

No infected files were found.


Beginning removal...

Edited by quattrob, 14 April 2007 - 02:37 PM.


#4 rookie147

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Posted 14 April 2007 - 03:11 PM

Double-click VundoFix.exe to run it.
When VundoFix re-opens, click "Scan for Vundo" button.
Once the scan is complete, right click inside the listbox (white box) and click "Add More Files"
Copy and paste the entries below into the top boxes (no arrows):

--> C:\WINDOWS\system32\img12n.dll

Click "Add Files" and click "Close Window".
Click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your Desktop will go blank as it starts removing Vundo - this is normal.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.

Please include VundoFix.txt and a new HijackThis log in your next reply.
Thanks,
Charles

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#5 quattrob

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Posted 14 April 2007 - 03:55 PM

I did as you said here's the VundoFix.txt:

VundoFix V6.3.19

Checking Java version...

Sun Java not detected
Scan started at 1:45:06 PM 4/14/2007

Listing files found while scanning....

No infected files were found.


Beginning removal...

Attempting to delete C:\WINDOWS\system32\img12n.dll
C:\WINDOWS\system32\img12n.dll Has been deleted!

Performing Repairs to the registry.
Done!

And here's the Hijackthis.log:

Logfile of HijackThis v1.99.1
Scan saved at 1:52:18 PM, on 4/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\PVSW\Bin\W3DBSMGR.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\internet explorer\iexplore.exe
C:\Hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {dfc0ac76-d69a-44d3-ba59-7245dafd498e} - C:\WINDOWS\system32\img12n.dll (file missing)
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Pervasive.SQL Workstation Engine.lnk = C:\PVSW\Bin\W3DBSMGR.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs:
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Thanks so far.

#6 rookie147

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Posted 14 April 2007 - 04:54 PM

Hello again
Please print off a copy of these instructions, and also save them to a Notepad file on your desktop, so they are easily accessible.
We are going to boot into Safe Mode later in the fix, and there is no internet access.

Scan again with HijackThis and put a checkmark next to each of the following entries (if present):

O2 - BHO: (no name) - {dfc0ac76-d69a-44d3-ba59-7245dafd498e} - C:\WINDOWS\system32\img12n.dll (file missing)
O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe


Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix checked button.

Please reboot your computer into Safe Mode.
This is done by rebooting Windows and pressing F8 at boot/Windows startup, usually right after the beep.
Then select Safe Mode from the list.
Make sure you choose the option without Networking Support.

Set your system to show all files.
Navigate to Start | My Computer | Tools | Folder Options.
Select the View tab. Under the "Hidden Files and Folders" heading, select "Show hidden files and folders".
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.

Next, please find and delete the following file (if present):

C:\WINDOWS\system32\lsasss.exe
Make sure you delete the correct file, there is a legitimate one with a very similar name.

Reboot into Normal Mode again.

Click here to download FindAWF.exe and save it to your desktop.
Double-click on the FindAWF.exe file to run it.
It will open a command prompt and ask you to "Press any key to continue".
Press any key and the FindAWF tool will begin scanning your computer for the infected AWF files and the backups the trojan created.
It may take a few minutes to complete so be patient.
When it is complete, it will open a text file in notepad called AWF.txt which will automatically be saved to your desktop or whatever location you ran the file from.
Copy and paste the contents of the AWF.txt file in your next reply, along with a new HijackThis log.
Thanks,
Charles

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#7 rookie147

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Posted 27 April 2007 - 10:03 AM

Due to lack of feedback, this topic is now closed.

If you need this topic reopened, please request this by sending me a Personal Message including a link to your thread.
This applies only to the original topic starter.

Everyone else please begin a New Topic.

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