Welcome to Bleeping Computer.
Please post your question, in the appropriate forum, with a thorough
explanation of the problems you're experiencing, along with:
Operating System (XP Home, XP Pro, etc.)
Browser (Internet Explorer, Firefox, etc.)
Error Messages you may have received.
Please take the time to browse the New User Orientation
forum, to help familiarize yourself with how the board works.
If you have any questions about how to use this site, this forum will probably answer them.
Also, don't forget to check out the Tutorials
There's a lot of very useful information, in there.