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Cid Pop-ups And Others?... Not Too Sure


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4 replies to this topic

#1 Alton270

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Posted 13 April 2007 - 08:49 PM

any advice would be great guys... ive tried everything so far...

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#2 miekiemoes

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Posted 14 April 2007 - 07:48 AM

Hello,

Please don't attach your log, but copy and paste the logs in your thread.

First of all, I notice from your log that you are running more than one Security Suite. McAfee (Antivirus+Firewall) and Norton/Symantec (Antivirus+Firewall)
Never install more than one Antivirus and Firewall! Rather than giving you extra protection, it will decrease the reliability of it seriously!
The reason for this is that if both products have their automatic (Real-Time) protection switched on, your system may lock up due to both software products attempting to access the same file at the same time.
Also because more than one Antivirus and Firewall installed are not compatible with eachother, it can cause system performance problems and a serious system slowdown.

So I strongly suggest you uninstall everything Norton/Symantec related, or uninstall everything McAfee related. I don't know which one you purchased though, since they are both no freeware.

Then,

Go to start > controlpanel > software > add/remove programs and look if you have one or more of next programs installed and uninstall them:

Netpumper
Bitroll
Bitgrabber
Bitdownload
CiD Help / CiD Manager
Download Plugin for Internet Explorer
Zone Media


This because they are bundled with the malware you are dealing with (swizzor aka lop).

This will uninstall the malware application.
In case, during uninstall, when asked for the uninstall Verification, please enter the numbers that will appear in the window.
In case it says that the file was not found, doublecheck again if you entered the exact command. If still the same, proceed with next steps.


In case you can't find them,

* Go to start > run and copy and paste next command below in the field:
(Please make sure you copy and paste it exactly as you'll find below)

"C:\DOCUME~1\ANDREA~1\APPLIC~1\OPTION~1\bleh enc.exe" -uninstall

Hit enter.

Then reboot. Important!

After reboot,

* Download Deljob.exe and save it on your desktop.
Doubleclick Deljob.exe.

A log, (logit.txt) should open afterwards. This log will be present on your desktop
Post the contents of the logfile in your next reply together with a new Hijackthislog.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 Alton270

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Posted 14 April 2007 - 08:37 AM

I have another computer that got that bravesentry trojan on it, it wont let me access internet at all?! so i cant download hijack this or even use it to contact this forum... any suggestions?

#4 miekiemoes

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Posted 14 April 2007 - 09:29 AM

To avoid confusion, let's start with this computer first, because it won't work if we deal with 2 different computers at the same time.

For your other computer, since you don't have internet, or cannot connect (which sounds very nasty), you'll have to transfer HIjackthis etc via cdrom or usb.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 miekiemoes

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Posted 23 April 2007 - 06:29 AM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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