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Could My Mobo Be On Its Way Out


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14 replies to this topic

#1 lynette11

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Posted 13 April 2007 - 07:25 PM

the first thing that went wrong was i had a dvd in my cd-rom , i dont no what went wrong, but it wouldnt respond and it would not open, so i used a pin and got the disk out, but that drive is now dead, then a few days later my external liteon dvd writer will not show up on my pc, had a look in system info, when i click on CD_ROM nothing comes up. my liteon dvd writer is fine as i have tested it on another pc, if i did a fresh reinstall of windows would that fix things, at least it responding to the liteon dvd writer.

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#2 garmanma

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Posted 13 April 2007 - 09:05 PM

Putting a DVD in a CD drive won't kill it. It'll probably give you an error something like it can't read the disc. Have you looked in Device Manager, does it show up there? Since you removed the media, does the drive open when you push the eject buttton?
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#3 lynette11

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Posted 13 April 2007 - 09:35 PM

no the eject button does work, have checked the device manager and there is nothing there for my CDROM or my external dvdwriter. have looked in the bios and there is no sign of my CDROM drive.

#4 lynette11

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Posted 13 April 2007 - 11:11 PM

Is there anyone that could please help me with this, i dont want to go off to the shop with my pc if its something i can do myself. :thumbsup:

#5 oldf@rt

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Posted 13 April 2007 - 11:19 PM

Would it be possible to get us a list of the installed programs? and the startup items.


Also, see if you can boot from the cd. Also see if you can boot from the dvd.

Edited by oldf@rt, 13 April 2007 - 11:20 PM.

The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#6 lynette11

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Posted 13 April 2007 - 11:27 PM

what would be the easiest way to get you a list rather than typing it all out. and do you mean if i put a dvd in the writer if it will play.

#7 lynette11

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Posted 13 April 2007 - 11:31 PM

here is wat is on my start up, its in normal start up mode, but i did take some things off a while ago,
(smc sygate) (nod32), (msn.)

#8 lynette11

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Posted 13 April 2007 - 11:39 PM

Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 8
Adobe® Photoshop® Album Starter Edition 3.0
Agere Systems PCI Soft Modem
Belarc Advisor 7.2
Canon MP Drivers 7.0
Canon MP Navigator 1.1
Canon ScanGear Starter
Canon Utilities Easy-PhotoPrint
CCleaner (remove only)
ClubDJ Pro
DVDFab Platinum 3.0.8.0 Ghosthunter release
Folder Lock
FrostWire 4.13.1.5 BETA
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Format SDK (KB910998)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
J2SE Runtime Environment 5.0 Update 5
Java 2 Runtime Environment, SE v1.4.2_01
K-Lite Codec Pack 2.54 Full
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Mozilla Firefox (2.0.0.2)
Mozilla Firefox (2.0.0.3)
MSXML 4.0 SP2 (KB927978)
Musicmatch® Jukebox
Nero Suite
NOD32 antivirus system
O&O Defrag Professional Edition
OmniPage SE
PeerGuardian 2.0
PowerDVD
QuickTime
Roxio Easy Media Creator 7 Basic Edition
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
SoundMAX
Spybot - Search & Destroy 1.4
Sygate Personal Firewall
TuneUp Utilities 2006
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB929338)
Update for Windows XP (KB931836)
VideoLAN VLC media player 0.8.6
Windows Installer 3.1 (KB893803)
Windows Live Messenger
Windows Media Format Runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
µTorrent

Here we go i got it from ccleaner, so what do you think.

#9 oldf@rt

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Posted 14 April 2007 - 12:03 AM

You are saying that you turned off those programs?

However I see several that may cause the issue:
FrostWire 4.13.1.5 BETA
µTorrent
PeerGuardian 2.0

if you are using p2p programs without an antivirus and anti spyware programs your system may be seriously infected.

I would recommend posting a Hijack this log. Go here first:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Edited by oldf@rt, 14 April 2007 - 01:47 AM.

The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#10 oldf@rt

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Posted 14 April 2007 - 12:06 AM

As far as booting from the CD/DVD put a windows disk (XP works best) restart the computer and see if you get the message {PRESS ANY KEY TO START FROM CD...}if you do the cd is still ok, and you probably have malware problems.
The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage

#11 lynette11

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Posted 14 April 2007 - 12:15 AM

thanks i will post a high jack this log, i do use a antivirus nod32 i have sygate firewall, and quite alot of antispyware programms. but i do no what your saying. thanks

#12 garmanma

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Posted 14 April 2007 - 07:20 AM

no the eject button does work, have checked the device manager and there is nothing there for my CDROM or my external dvdwriter. have looked in the bios and there is no sign of my CDROM drive.

Just so you know, your external DVD writer should show up in USB storeage devices, in Device Manager
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#13 lynette11

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Posted 14 April 2007 - 04:15 PM

well just to let you know, i have solved the problem with the dvdwriter, in the device manager under universal serial bus controllers i deleted everything, rebooted, windows installed the drivers again, went to my computer and there it was, so i am glad that i can at least use my writer for now. thanks :thumbsup:

#14 arcman

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Posted 14 April 2007 - 04:54 PM

If the CDROM doesn't show up in device manager or the BIOS, you could have a dead drive. There's also an off possibility that the cable is bad or the ATA controller on the motherboard is bad, but I would check the drive first by swapping in known good CD drive.
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#15 oldf@rt

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Posted 14 April 2007 - 07:37 PM

There is still something to cause the problem for the USB and DVD Writer to be re installed. The cd drive may be dead, however, if you can start a windows disk it is not.


I still recommend that you post a HiJack This log and have one of the malware removal experts look at it.

Be sure to use version 1.99.1 from the link given here at bleeping computer.

http://www.bleepingcomputer.com/files/hijackthis.php

Edited by oldf@rt, 14 April 2007 - 07:37 PM.

The name says it all -- 59 and holding permanently

**WARNING** Links I provide might cause brain damage




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